AeroPrecision rant

jmike1487 · Mar 25, 2015

So I ordered that complete upper from aero last week. And it finally showed up today and there was a problem with it. The dust cover door won't close at all. So I emailed the women I have been talking to about shipping and hopefully they fix the problem. Quality control seems to be the issue here. I'm just ranting here. Hopefully they can help me with the problem tomorrow when I speak to someone.

Bertfish · Mar 25, 2015

I have many uppers and lowers from Aero Precision that all function flawlessly. Before you condemn them give them a chance to make it right. No matter what they do a manufacturer can't get it right 100% of the time

guthook · Mar 25, 2015

jmike1487 said:
So I ordered that complete upper from aero last week. And it finally showed up today and there was a problem with it. The dust cover door won't close at all. So I emailed the women I have been talking to about shipping and hopefully they fix the problem. Quality control seems to be the issue here.

Won't stay closed, or won't budge?

jmike1487 · Mar 25, 2015

Bertfish said:
I have many uppers and lowers from Aero Precision that all function flawlessly. Before you condemn them give them a chance to make it right. No matter what they do a manufacturer can't get it right 100% of the time

I'm not condemning them at all. Just a little rant. I'll edit my most to make that clear

jmike1487 · Mar 25, 2015

guthook said:
Won't stay closed, or won't budge?

It won't close at all. Seems like they made the notch to large on the receiver.

jmike1487 · Mar 26, 2015

ImageUploadedByTapatalk1427356078.581222.jpg

ImageUploadedByTapatalk1427356091.634343.jpg

ImageUploadedByTapatalk1427356101.267134.jpg

First picture is with the cover open fully and the notch exposed
Second with the dust cover almost closed
Third dust cover closed and the little ball or whatever the thing is haha. The little ball thing doesn't even touch the upper.

SWO Daddy · Mar 26, 2015

Is this your only AR? I dont have a rifle handy, but I'm not convinced there's anything wrong here looking at those pictures.

IIRC, the detent should sit on that innermost lip. I would compare to another upper to make sure its machined correctly. IF the problem is the dust cover....honestly, its less of a hassle and a $5 repair to do yourself.

jmike1487 · Mar 26, 2015

I have another ar handy but it's not a ar10 upper and not made my aero. The detent doesn't even touch that inner most lip. I assuming it's a dust cover issue.

I'm just confused as to why aero didn't catch that it wasn't working properly. I understand that they make these upper in large orders. I guess I just got the messed up one.

Again not trying to bash aero just a a little agitated.

jmike1487 · Mar 26, 2015

SWO Daddy said:
Is this your only AR? I dont have a rifle handy, but I'm not convinced there's anything wrong here looking at those pictures.

IIRC, the detent should sit on that innermost lip. I would compare to another upper to make sure its machined correctly. IF the problem is the dust cover....honestly, its less of a hassle and a $5 repair to do yourself.

So I pulled out one of my other ar's and found out what the issue is. It's a flaw in how it was machined from aero.

ImageUploadedByTapatalk1427363431.591139.jpg

The first picture has that notch cut out of the upper. That's not supposed to be there bc it presses down the detent.

ImageUploadedByTapatalk1427363507.896506.jpg

The second picture is of another ar that I own and doesn't have that notch.

Mike3888 · Mar 26, 2015

For curiosity sake I just went and looked at a few of mine. They all look like your bottom pic. So with that said I would agree it's not right.

jmike1487 · Mar 26, 2015

Aero responded with sending me over to their tech department. The rep asked for me to allow them one to two business days to get back to me. So there isn't anything new that I am going to learn.

IgotAgun · Mar 26, 2015

I hate Aeroprecision with a passion. The rail I bought from them, only uses a certain barrel nut that they nor anyone else in the world sold. They in no way made it clear that it took this particular barrel nut. When I tried to return the rail they wanted a 35% restocking fee !!!.

Enough people complained they they decided to manufacture it. The kicker is they charged $40 plus $12 shipping for it. They are crooks, do not give them your business!

Every manufacturer has issues from time to time. What matters is how they handle it.

jmike1487 · Mar 26, 2015

IgotAgun said:
I hate Aeroprecision with a passion. The rail I bought from them, only uses a certain barrel nut that they nor anyone else in the world sold. They in no way made it clear that it took this particular barrel nut. When I tried to return the rail they wanted a 35% restocking fee !!!.

Enough people complained they they decided to manufacture it. The kicker is they charged $40 plus $12 shipping for it. They are crooks, do not give them your business!

Every manufacturer has issues from time to time. What matters is how they handle it.

Well unless they decide to send me a replacement upper I'm going to be asking for a full refund and I will not be paying for shipping. Due to their quality control issues.

jmike1487 · Mar 26, 2015

Still no reply from their tech department. I'm gonna go out on a limb and say they are having a lot of these problems. I bet I'm not the only one who had called about this issue.

SRD · Mar 26, 2015

jmike1487 said:
Aero responded with sending me over to their tech department. The rep asked for me to allow them one to two business days to get back to me. So there isn't anything new that I am going to learn.

10:19 a.m.

jmike1487 said:
Still no reply from their tech department. I'm gonna go out on a limb and say they are having a lot of these problems. I bet I'm not the only one who had called about this issue.

5:15 p.m.

jmike1487 · Mar 26, 2015

SRD said:
10:19 a.m.

5:15 p.m.

Thanks for the time stamp.

SRD · Mar 26, 2015

jmike1487 said:
Thanks for the time stamp.

If that was :sarcasm:

,then no problem,anytime.If not than all I was pointing out was your OP was a question/rant to which you later posted what I quoted.I'd assume they work a minimum 8 hr. day and might need one or two business days to get back to you and you were 1 hr./4 min. shy of 8 hrs.

jmike1487 · Mar 26, 2015

SRD said:
If that was ,then no problem,anytime.If not than all I was pointing out was your OP was a question/rant to which you later posted what I quoted.I'd assume they work a minimum 8 hr. day and might need one or two business days to get back to you and you were 4 min. shy of 8 hrs.

Totally a sarcastic reply lol. I don't have the emoji options on my phone. When I sent the email it was extremely early and the reply I got was at 930am. Just hoping for some easy turn around time. Plus me driving to my LGS and having them tell me nothing could be to fix the problem minus send in it back. I should have just told the person I originally talked too that I needed a replacement and not deal with the tech dept. it's going to take a longer still dealing with a new person.

outrider58 · Mar 26, 2015

There should be no visible notch on the outside of that receiver, just a small chamfer on the inner rim of the port. I'd say that upper is junk, now. Even if they adjust the dust cover to work, you'd never be able to change it for a new one if needed.

SRD · Mar 26, 2015

jmike1487 said:
Totally a sarcastic reply lol. I don't have the emoji options on my phone. When I sent the email it was extremely early and the reply I got was at 930am. Just hoping for some easy turn around time. Plus me driving to my LGS and having them tell me nothing could be to fix the problem minus send in it back. I should have just told the person I originally talked too that I needed a replacement and not deal with the tech dept. it's going to take a longer still dealing with a new person.

All good.

AeroPrecision rant

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