should_have
Member
- Aug 9, 2013
- 20
What a quirky website...
When I started the process I don't know how many times I pushed the complete button to register on 11/09.
I checked-in every evening just to see if it was touched,
Well last night, 11/15, I kept getting this message " * Sorry we could not log you into the system. "
Sent an email this morning, 11/16, to msp.hql@maryland.gov. asking if site was down, They replied 3 hours later, make sure your not logging into using a cell phone or using a Safari Browser.
SO, I tried logging in on my desktop vs laptop. When I logged in using the desktop, said my account was locked... And you have to create a New Account!!!
I could not create an account on my Desktop PC with no success so I tried on my Laptop.
SO when I tried to create a account again, " Email address already exists. - SSN already exists. Please try your search again, or contact the board for additional assistance.
Round & Round we go....
Sent a second email
MSP HQL State Police did respond the second time with a "Registration Code" to use to reset my password when I select, "Forgot Password". WORKED and even was able to reuse my original password. FYI this is also the first time I received a "Registration Code"
And the for last STRANG Piece of the Puzzle, last Thursday when I went to Reisterstown Rd , Department of Public Safety and Correctional Services, to get finger printed. My
Charge card did not get charged, No text conformation, usually I get a text before the cashier gives me the receipt. Tuesday evening, 11/14, I received a text for a refund for my finger printing which was never charged in the first place.
But Additionally, I received in the mail on 11/15, from the Criminal Justice Information, No Criminal history was found and a fingerprint supported national criminal history check has been initiated. The results of that investigation will be sent to the requesting agency only.
Not sure if I should even ask why I got a refund for finger printing!!!
Off to a shaky start.
When I started the process I don't know how many times I pushed the complete button to register on 11/09.
I checked-in every evening just to see if it was touched,
Well last night, 11/15, I kept getting this message " * Sorry we could not log you into the system. "
Sent an email this morning, 11/16, to msp.hql@maryland.gov. asking if site was down, They replied 3 hours later, make sure your not logging into using a cell phone or using a Safari Browser.
SO, I tried logging in on my desktop vs laptop. When I logged in using the desktop, said my account was locked... And you have to create a New Account!!!
I could not create an account on my Desktop PC with no success so I tried on my Laptop.
SO when I tried to create a account again, " Email address already exists. - SSN already exists. Please try your search again, or contact the board for additional assistance.
Round & Round we go....
Sent a second email
MSP HQL State Police did respond the second time with a "Registration Code" to use to reset my password when I select, "Forgot Password". WORKED and even was able to reuse my original password. FYI this is also the first time I received a "Registration Code"
And the for last STRANG Piece of the Puzzle, last Thursday when I went to Reisterstown Rd , Department of Public Safety and Correctional Services, to get finger printed. My
Charge card did not get charged, No text conformation, usually I get a text before the cashier gives me the receipt. Tuesday evening, 11/14, I received a text for a refund for my finger printing which was never charged in the first place.
But Additionally, I received in the mail on 11/15, from the Criminal Justice Information, No Criminal history was found and a fingerprint supported national criminal history check has been initiated. The results of that investigation will be sent to the requesting agency only.
Not sure if I should even ask why I got a refund for finger printing!!!
Off to a shaky start.
