Eotech settles lawsuit

[rico903]

I received the same email as above. Sent my two EOTech's. Was a little hesitant because they don't provide an actual RMA / tracking number. Sent it with signature required, now the waiting game.

Doing the same with mine as I did not get an RMA # either. Just putting in a copy of the email chain.

 

[fidelity]

Finally sent mine in today. Printed out the email chain to include in the box, and insured the shipment. I love the 65 MOA ring with 1 MOA dot, so unless a quality competitor has something similar, I'll likely be back with EOTech after getting the refund.

 

[LexTalionis926]

I sent mine in over a month ago. Printed out my delivery confirmation that they received it. Included my return authorization request approval in the box with my 512. I have tried calling them several times as well as emailing the woman that gave me the original return authorization from their customer service department. I understand they are inundated but all I'm asking for is confirmation they received it and a rough eta on my refund.

 

[Pushrod]

Received response on two Eotech holographic sights. Their email response follows:

Your refund request has been received and approved. Please print and enclose this email chain, your RMA request (if filled out online) along with your optic and return it to:

EOTech Refunds
1201 E Ellsworth Rd
Ann Arbor MI 48108

Due to Shipping regulations please remove and discard all batteries prior to shipping.
If you are retuning a MPO or HHS kit it must include both components.
EOTech will add 15.00 return shipping on to your refund amount. We will process your refund request as soon as possible.
To save space it is not necessary to return the plastic box with the optic.

How long after filling out the online form did you receive a response from EOTech? I filled out the online form about a week ago for two units and haven't heard a peep yet.

 

[atblis]

I get a chuckle out of this because I wonder how many of us had faulty Eotechs and never noticed. What does that say about us "shooters". It has me wondering because there were several times I got to the range and the darn Eotech needed adjusting and I could have sworn I had the darn thing sighted in. Pretty much every other time I got to the range the batteries were dead. I also had an issue with my 512 with the reticle being too dim too see. It seems fine now though. All in all, my two current Eotechs have serious flaws, and I won't miss them one bit.

This may be a contender for Eotech replacement
http://www.themakogroup.com/optics/meprolightmepro-tru-dot-rds.html

 

[clandestine]

I get a chuckle out of this because I wonder how many of us had faulty Eotechs and never noticed. What does that say about us "shooters". It has me wondering because there were several times I got to the range and the darn Eotech needed adjusting and I could have sworn I had the darn thing sighted in. Pretty much every other time I got to the range the batteries were dead. I also had an issue with my 512 with the reticle being too dim too see. It seems fine now though. All in all, my two current Eotechs have serious flaws, and I won't miss them one bit.

This may be a contender for Eotech replacement
http://www.themakogroup.com/optics/meprolightmepro-tru-dot-rds.html

Shooters dont like hearing that the gear they chose may be lacking or just poor quality. They wont hear any evidence from those who have seen issues.

I have my fair share of haters for the critical things I post about problem equipment and firearms.

People get emotionally invested in the equipment they own. There are still people that wont hear that Eotech optics are problematic. They wont hear it.

 

[GoGoGadget]

Glad I ran across this thread - I had no idea!

I have a 512 that I'll be sending back since I'm planning on getting a NVG sometime soon and the 512 isn't NV capable.

 

[AssMan]

Finally sent mine in today. Printed out the email chain to include in the box, and insured the shipment. I love the 65 MOA ring with 1 MOA dot, so unless a quality competitor has something similar, I'll likely be back with EOTech after getting the refund.

I'm still sitting on 2 because I like the reticle. If you are going to purchase another, why send it back? Are the new ones "fixed?"


Sent from my iPhone using Tapatalk

 

[fidelity]

My 553 had a second, more significant issue and had been sitting in a bin for nearly a year as I hadn't bothered to send it in for a fix. This thread motivated me to have it fixed, but EOTech ignored my description of the problem and requested I just do rebate return.

Sent from my Nexus 5X using Tapatalk

 

[Immersion]

Got the following email this morning:

"Dear (Immersion),

Your product has been received and reviewed by EOTech and your refund is being processed. You will be updated by e-mail in the near future regarding check processing.

Thank You,

EOTech"

 

[Jmarko]

I got the same email at 530 this morning

 

[Immersion]

Good to know our checks are on the way.

 

[imtan8]

Got the same email this morning (Jan. 15, 2016)

I sent out my Eotech Dec. 11, 2015

 

[Merlin]

All,

I sent my Eotech site back 12/20/2015 and just received the following yesterday from Eotech:

"Your product has been received and reviewed by EOTech and your refund is being processed. You will be updated by e-mail in the near future regarding check processing.

Thank You,

EOTech"

 

[Merlin]

I'm still sitting on 2 because I like the reticle. If you are going to purchase another, why send it back? Are the new ones "fixed?"


Sent from my iPhone using Tapatalk

Not at this time. No fix yet.

 

[AssMan]

Thanks.


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[Flipz]

Are you guys just filling out the "RMA Request" on EoTech's website? If so, what are you putting in the box that asks for a "description of failure"?

 

[1time]

Are you guys just filling out the "RMA Request" on EoTech's website? If so, what are you putting in the box that asks for a "description of failure"?

I put "zero shift" on mine.

 

[mranaya]

Are you guys just filling out the "RMA Request" on EoTech's website? If so, what are you putting in the box that asks for a "description of failure"?

Yes, I filled out the "RMA Request" on EoTech's website.
Description of failure: "Reticle drifts throughout day on the range and will not hold zero."

 

[Blackstar65]

I got this yesterday: Your product has been received and reviewed by EOTech and your refund is being processed. You will be updated by e-mail in the near future regarding check processing.

Thank You,

EOTech


I also read a post by Larry Vickers on his FB page stating that EOTech started the refund process without L3 Communications approval. That caused the hold up. My optic was mailed in earlier December.