Eotech settles lawsuit

[SoMD_Gen4]

Apr 6th- Filled out Refund Request
Apr 7th- Approved Refund Request
Apr 11th - Shipped XPS2 and 517
Apr 15th- Optics Rec'd @ EoTech

?? ?? - Rec'd Refund

Apr 25th - Email Confirmation from EoTech and quoted 3-4 weeks for payment

 

[Slowhand]

Apr 25th - Email Confirmation from EoTech and quoted 3-4 weeks for payment

Took me 6-7 weeks, but I got a check. Now who has Aimpoints or Trij MROs in stock?

 

[rico903]

Botach Tactical has a sale right now for a Trijicon MRO with a ADM QD mount and a free Kershaw Blur for $493 delivered. That's a good deal.

 

[pwoolford]

I have 5-6 also and after reading this thread I'm going to send them back. I'm loving the Sig Romeo 4B and will probably grab more after I get a refund.
I thought I only had 2 EOTechs but found 4 more tonight in a safe.

 

[Chevyman85]

So I sent in 6 XPS2's on 4/8. I was approved for 3 @ $450ea and 3 @ $404ea totaling $2562 plus their $15 for me to ship them back.

I finally got my check in today for $1544 and a receipt acknowledging all 6 sights with their serial numbers. So after 2 phone calls with customer service they said they'll look into it and give me a call in a few days. Aholes....

 

[TheRussianNightmare]

I got my check today. However, I can't decide on Aimpoint PRO or Trijicon MRO. MRO seems to be the popular recommendation lately.

 

[mikemike328]

I got my check today. However, I can't decide on Aimpoint PRO or Trijicon MRO. MRO seems to be the popular recommendation lately.

i am in the same boat and i already have a aimpoint pro

 

[Gambler]

I submitted my refund request 2 months ago and have still heard nothing from them despite a few emails requesting them to respond.

 

[TheRussianNightmare]

I ordered this package from botach

https://www.botach.com/trijicon-mro-w-american-defense-quick-release-mount/

Full co-witness mount. Click "make an offer" for $450. It immediately countered with $458.33. I accepted. I still have $5.66 left from EOtech

 

[Draeger204]

I had an EOTech 533 model that was supposed to be submersible to 20m of depth in water. This ensured me that it would resist the daily punishment of being banged up against the natural environment and manmade equipment overseas. One day in a firefight A-stan in 2012, the prism unglued itself from the inside after the second trigger pull. At first I thought I was reacting to the stress of combat because my target disappeared. When I realized the EOTech was broken I immediately switched to my back up sights. After we broke contact and returned to base, I contacted EOTech customer support, who didn't ask any details and only wanted me to mail it to them. Because of the shipping laws, EOTech wasn't able to send it to me. This put me in a bind and I continued my tour without an optic on my M4. They weren't exactly apologetic nor gave me a warm and fuzzy feeling that this wouldn't happen again. I did send it back to them this year and got a full refund.

 

[Draeger204]

Give them a call at 888-952-9092 and have your serial model number ready.

I submitted my refund request 2 months ago and have still heard nothing from them despite a few emails requesting them to respond.

 

[Boom Boom]

Apr 6th- Filled out Refund Request
Apr 7th- Approved Refund Request
Apr 11th - Shipped XPS2 and 517
Apr15th- Optics Rec'd @ EoTech

?? ?? - Rec'd Refund

April 3 Filled out Refund Request.

NOTHING...

Give it time. I heard nothing from EOTech until my check arrived just over 8 weeks after they received my return. Frustrating but worth the wait. Might take up to 12 weeks now to get a check.

 

[Immersion]

I had an EOTech 533 model that was supposed to be submersible to 20m of depth in water. This ensured me that it would resist the daily punishment of being banged up against the natural environment and manmade equipment overseas. One day in a firefight A-stan in 2012, the prism unglued itself from the inside after the second trigger pull. At first I thought I was reacting to the stress of combat because my target disappeared. When I realized the EOTech was broken I immediately switched to my back up sights. After we broke contact and returned to base, I contacted EOTech customer support, who didn't ask any details and only wanted me to mail it to them. Because of the shipping laws, EOTech wasn't able to send it to me. This put me in a bind and I continued my tour without an optic on my M4. They weren't exactly apologetic nor gave me a warm and fuzzy feeling that this wouldn't happen again. I did send it back to them this year and got a full refund.

That must have been unnerving at the time considering you were being engaged. Luckily you made it through the rest of your tour well enough. Still must have not been the greatest joy to go so long without an optic of some sort.

Thank you for your service though.

 

[AssMan]

I had an EOTech 533 model that was supposed to be submersible to 20m of depth in water. This ensured me that it would resist the daily punishment of being banged up against the natural environment and manmade equipment overseas. One day in a firefight A-stan in 2012, the prism unglued itself from the inside after the second trigger pull. At first I thought I was reacting to the stress of combat because my target disappeared. When I realized the EOTech was broken I immediately switched to my back up sights. After we broke contact and returned to base, I contacted EOTech customer support, who didn't ask any details and only wanted me to mail it to them. Because of the shipping laws, EOTech wasn't able to send it to me. This put me in a bind and I continued my tour without an optic on my M4. They weren't exactly apologetic nor gave me a warm and fuzzy feeling that this wouldn't happen again. I did send it back to them this year and got a full refund.

This is the best reason I've heard for sending the optic in. I think I'll send in both now. I've been reluctant to do so because I like the reticle, but I like the "horseshoe" style on my Vortex and the new PA ACSS reticle optics almost as much.

 

[inkd]

I sold an Eotech to a friend a while back and this past weekend we went shooting. 5 shots and the thing turned off.

I'm going to give my buddy his money back and send it back to Eotech. What a friggin' PITA.

 

[teratos]

I sold an Eotech to a friend a while back and this past weekend we went shooting. 5 shots and the thing turned off. I'm going to give my buddy his money back and send it back to Eotech. What a friggin' PITA.

I have one EOTech, but it's been very reliable. Of course, no temp extremes etc. I like it, but leaning toward sending it back for AimPoint money.

 

[inkd]

I have one EOTech, but it's been very reliable. Of course, no temp extremes etc. I like it, but leaning toward sending it back for AimPoint money.

This Eotech came about from me screwing up and leaving batteries in for a long, long time. When I realized what happened I contacted Eotech about a repair and they said they couldn't repair it but would give me a discount on a replacement, and it was a good discount.

I was pleased with the customer service and turnaround on their end and at some point got into the Aimpoints and never really looked back.

My buddy was looking for an inexpensive optic and liked it so it went on his rifle. But, after this last experience at the range and knowing the issues, I decided to give him his money back. I'll keep an eye out for an Aimpoint or Trijicon sale for him.

 

[mac1_131]

I sold an Eotech to a friend a while back and this past weekend we went shooting. 5 shots and the thing turned off.

I'm going to give my buddy his money back and send it back to Eotech. What a friggin' PITA.

Yeah mine does that too. Battery contacts.

 

[fd0816]

Refund request sent April 6th. Received the refund June 6th. Now to buy something with the "extra" $661 lol

 

[SoMD_Gen4]

Apr 6th- Filled out Refund Request
Apr 7th- Approved Refund Request
Apr 11th - Shipped XPS2 and 517
Apr 15th- Optics Rec'd @ EoTech
Apr 25th - Email Confirmation from EoTech and quoted 3-4 weeks for payment
June 6th - Rec'd Refund