- Aug 17, 2011
- 26,177
Some Kudos to S&W's customer service.
Long-story short, my slide stop finally gave up the ghost and snapped while I was out of town a few days ago. To be honest, I didn't even notice it'd happened until I went to lock the slide to verify it was clear.
Quick call to S&W this morning to see if the part is available and the cost, within 2 minutes - they had my info and were sending out a replacement, at no charge.
It's $13 plus s&h from online vendors, so it's not like it costs them much (or me for that matter). But I do appreciate it.
**This was on my M&P .45, round count is roughly in the 16/17K range.
Long-story short, my slide stop finally gave up the ghost and snapped while I was out of town a few days ago. To be honest, I didn't even notice it'd happened until I went to lock the slide to verify it was clear.
Quick call to S&W this morning to see if the part is available and the cost, within 2 minutes - they had my info and were sending out a replacement, at no charge.
It's $13 plus s&h from online vendors, so it's not like it costs them much (or me for that matter). But I do appreciate it.
**This was on my M&P .45, round count is roughly in the 16/17K range.