Before the issue popped up, how does the 327 shoot? copmpared to other calibers?
Before the issue popped up, how does the 327 shoot? copmpared to other calibers?
Only other complaint is the trigger feels clunky to me. But I've found a Wilson Combat Spring kit that is supposed to fix that problem.
Just got off the phone with Ruger service department. They said this should not have happened, of course. it shouldn't have, lol. They will arrange a Fedex Pickup to fix my gun. Only downside is 4 - 6 weeks to repair.
Called Ruger on Monday which would be Day 40 without my revolver. When I spoke with the lady she said they received the new cylinders in the end of March but there are so many .327s in the shop to be worked on she has no idea when they will get to mine. I told them I was not happy, and asked to speak to a supervisor, the lady on the phone said she'd take my number and would see if a supervisor would want to call me back later. 48 hours and no response!
Suffice it to say -- Ruger has some real quality control issues -- 2 major problems in under 300 rounds. If anyone is thinking about a .327 SP101, I'd wait a while for them to work the bugs out.
I think Ruger might be stepping up production too much for the current demand at the sacrifice of QA. I have been extremely cautious lately as many gun manufacturers are very backordered and they are going to try to make hay while the sun shines so to speak. Current economy dictates that they need to take advantage of the situation and just send them out, let the warranty folks handle the ones that come back seems to be the thought process.
Who woulda thought that a Ruger revolver would be hard to get, yet they are. I heard they are backordered by the tens of thousands and when that happens something has to give and I think in most cases it will be QA. I have heard good things about Rugers customer service though so I think you guys will be good to go.
I wonder if my GP100 can be far behind....Well she's finally come back home to me. After 10 weeks Ruger has returned my SP101 .327 with a new cylinder and a properly aligned (for now) barrel. Woohoo!!
Well she's finally come back home to me. After 10 weeks Ruger has returned my SP101 .327 with a new cylinder and a properly aligned (for now) barrel. Woohoo!!