Squaregrouper
Kragaphile
The color that arrived in the store, was not what was supposedly ordered. Though it was a few shades off, there's names for the different shades, and the shade I was told, did not arrive.
I'm assuming you mean they offer FDE1, FDE2, FDE3, etc. You ordered FDE1 and got FDE3.
In that case, yes, you are totally justified in your complaint. On the other hand, if you completed paperwork and took it home knowing the color was wrong, all bets are off.
ETA- I don't have a dog in this fight, just want to get all the facts.