Ammo Jon
Ultimate Member
- Mar 3, 2008
- 21,180
I'm not sure I would be cut out to be an advisor. I could probably explain things pretty well to a customer, but I'm not much of a salesman. I know I dont have many options to choose from, but other than maybe in a parts department,I would like to leave the automotive industry all together.
Honestly it's not bad, the hardest part for me was getting the truth out of the mechanics and conveying it to the customers. I had mechanics that would write up an RO before the car even hit the rack, I learned very quickly that if the customers were upset it was on me. I let my team know I'd keep them very busy with honest work, you make me look bad by lying and I'll make sure you bill out at zero hours for the week.
The people that go to dealerships are surprisingly very willing to (over) pay. I sold 20 hour jobs on Tacoma's that should have been put out to pasture. Having the ability to translate into layman's terms, show a customer what a mechanic is referring to, having mechanics that know they can't pull the wool over your eyes, etc. might actually make you a very strong service writer. As I said I'm happy to reach out to him.
Jon