Beware: Wideners credit/debit cards hacked?

[Machodoc]

Finally, they turned off online ordering on their website.... IMO they waited way too long to do so.

Please excuse the inconvenience!
Ordering via the web site has been temporarily terminated to allow for security and design upgrades.
You may still phone orders in at 1-800-615-3006.

They've clearly got an incompetent service handling their online orders. That's not really their fault, but they've been told repeatedly that the service is blowing smoke up their butts about problems being fixed, and they've been believing the guys who have been BS-ing them. Maybe they finally got smart.

 

[protegeV]

I just placed an order with wideners on 5/2.
I was having issues getting the transaction to go through. It declined my card for no good reason. I called and tried to order over the phone. The lady reassured me that the security issue was fixed. The next day I tried the order again and it went through. Today I get a call from my bank telling me there were 3 fraudulent charges, the card has been cancelled, and they're sending me a new one.

Good news, it's a very low limit card and all the transactions were declined so no rigamarole or money lost. Bad news is, wideners is the only place Ive used the card in the last month so I think it's pretty obvious that's where the leak was

 

[pwoolford]

Good grief! I haven't ordered at Wideners in over a year....I think I'll keep it that way for a while.

 

[why2kmax]

I guess we know where the former ACA website folks were hired.... sad

 

[cantstop]

Dang! I hate talking to people...

 

[reverendbeer]

Sad.

I know at least 3 people on here told them to get their shit together....and I thought they were. Guess not.

 

[toolness1]

Wow they STILL haven't gotten this taken care of.

That's just pitiful.

 

[reverendbeer]

From the Widener's sales email I got this morning:

"Shop with confidence as all orders are now Third Party Processing."

Sorry, but....

 

[protegeV]

fwiw, AFTER I had my card hacked I called and complained. The dude told me that their system was not 100% set up when I placed my order as the previous associate had told me. Apparently the transaction no longer goes through their website, but a 3rd party. If that's true then it should be more secure. But this was not set up on 5/2 when I placed my order like I had been told...

 

[Dave91]

Is it safe to order online from Wideners now?

 

[reverendbeer]

I have been...no issues.

 

[Dave91]

I have been...no issues.

Thanks. I see some stuff I want but don't need to be replacing my credit card again.

 

[toolness1]

I ordered over the phone with a card shortly after my online order was hacked. This was months ago. The phone order was fine, no issues.

I would just call in your order if you are worried...might be safer.

Sent from my XT901 using Tapatalk

 

[John from MD]

I just put in an order for 7.62x38R yesterday thru their server. They sent me a msg saying it was shipped yesterday afternoon. No issues yet.

John

 

[Machodoc]

I've ordered from them a couple of times since they got hit, starting with placing orders by phone. The last time that I ordered, I used their online system again, having been told that they'd ditched the people they worked with before and had contracted a professional service to handle their online transactions.

No problems.

 

[airsporter]

I order online in June and in September without issue.