budman93
Ultimate Member
Hey just checking to see if anyone on here ordered pmags from brownells in the last 3 or 4 months. i have been waiting on an order since december.
Brownells sold 3.5 years worth of Pmags in 72 hours, now that's based on an avg year of sales for them and not production. I'd say its going to be a while before they get to you.
I have an order out for Brownells mags from early February, I'll be lucky to get it by years end and am counting on getting it come May 2014 (they said they have sold more Brownells mags than Pmags, so I'm not going to get my hopes up).
Placed order on Dec 26, order rx'd Mar 8
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What is rx'd? Does that mean recieved? Thats when i ordered mine..
Hey just checking to see if anyone on here ordered pmags from brownells in the last 3 or 4 months. i have been waiting on an order since december.
I, along with some friends, ordered a bunch of PMAGs (M3, window and non-window) and ammo in mid-November.
Non-window M3 mags arrived around Christmas. I called Brownells a couple days ago and was told there is no ETA on the windows or XM193 we ordered.
Btw I guess I'm higher on the list than Hitler. I've personally spent over $5000 with Brownells since 2010... still no help lol. They're just completely slammed.
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Hay, did anyone get this email from Brownell's, and if they did, do you understand it?
Dear Folks,
We want to thank everyone for your patience with us. Thanks especially to those of you who told us orders were being delivered "out of cycle." We’ve been in business an awfully long time and are proud of our reputation for great service, so we had to find out what was going on.
And we found the problem. Simple really. About 15 years ago we put in place system logic prioritizing a few back orders ahead of others. It was a rare situation, but necessary at the time and under normal market conditions back then, those reasons made sense.
Then the world changed, and back orders ballooned into the thousands – literally – and our system and the vendor’s ability to keep up just broke that logic. About 300 orders were moved to the head of the line under the old system logic, and had their orders shipped ahead of where they should have been in line. It moved all the rest of you back about 300 places in line – which, rightfully so, caused an uproar.
When we found the problem, we immediately disabled this logic, truly resuming our first in first out policy. The real problem is that demand is far greater than any factory’s ability to quickly catch up.
The good news is we have cured the broken system logic; thanks for telling us. We are shipping in order received, and handling your orders the way we have always tried to – honestly, fairly, and with everything right on top of the table.
Best,
Frank & Pete Brownell
Now this is my spin on what we are reading in this letter from Brownell's.
1.) "out of cycle." = Sending items to the people that Bronell's benefits the most from over someone else that may have had their order in much longer then the people that did receive their order.
2.) "About 300 orders were moved to the head of the line......which, rightfully so, caused an uproar. = Well no kidding. I wonder what legal thing they got caught at to admit this bull crap way to do business?
3.) "honestly, fairly, and with everything right on top of the table." = Sure they are. It sounds like they got caught at something illegal to me.