HQL application issue

Sharadeth · Sep 17, 2014

So I did the training class, got my live scan prints taken and was just getting to filling out the application on the MDSP site. Well lo and behold the prerequisite form does not load at all. I just get the blank ground background with the other forms on the side. Has anyone else experienced this issue? Am I missing something?

I have tried on multiple computers, all using Internet Explorer.

kenpo333 · Sep 17, 2014

The site sometimes doesn't work. It's several years old. I was just on a few minutes ago and had no problems using firefox.

TheBert · Sep 17, 2014

Sharadeth said:
So I did the training class, got my live scan prints taken and was just getting to filling out the application on the MDSP site. Well lo and behold the prerequisite form does not load at all. I just get the blank ground background with the other forms on the side. Has anyone else experienced this issue? Am I missing something?

I have tried on multiple computers, all using Internet Explorer.

Internet Eplorer. Use Internet Explorer.

somd_mustangs · Sep 17, 2014

"The system is based in Internet Explorer. If this is not the browser you are using, please switch to Internet Explorer.
If you are using Internet Explorer 11 or newer it may be a compatibility problem.
From the Log-on page for the site, move cursor to the Control Bar Tabs at the top of the page and right click.
Choose “Menu Bar” to expose “Tools” above log-in page.
Select “Tools”, then select "Compatibility View".
This will allow Internet Explorer to work with the site. If any further assistance is required, please do not hesitate to re-contact this office."

- With Love, MSP

Sharadeth · Sep 17, 2014

somd_mustangs said:
"The system is based in Internet Explorer. If this is not the browser you are using, please switch to Internet Explorer.
If you are using Internet Explorer 11 or newer it may be a compatibility problem.
From the Log-on page for the site, move cursor to the Control Bar Tabs at the top of the page and right click.
Choose “Menu Bar” to expose “Tools” above log-in page.
Select “Tools”, then select "Compatibility View".
This will allow Internet Explorer to work with the site. If any further assistance is required, please do not hesitate to re-contact this office."

- With Love, MSP

That one worked, Thanks mustangs!

somd_mustangs · Sep 17, 2014

de nada. I had the same problem...

Pinecone · Sep 18, 2014

It also depends on which version of IE you use.

Many sites do not work properly on IE 11. I keep my work laptop on IE9 for this reason.

TheYetti · Sep 19, 2014

I had some issues also. I called MDSP for help and they were actually able to help and were nice about it too.

Gbh · Sep 19, 2014

It's MSP technology. I'd try Netscape connected through Juno or People PC. :lol2:

Shemp · Sep 28, 2014

I just found out that you can do everything at the MVA including prints.

Jimdick2949 · Sep 28, 2014

IF YOU HAVE ANY PROBLEM WITH MSP LICENSING DIVISION WEBSITE

CALL 410-653-4500 HIT # 7 Should get a live person & they will direct your call for help.

Mark75H · Sep 28, 2014

Shemp said:
I just found out that you can do everything at the MVA including prints.

How much do the prints cost at MVA?

Pinecone · Sep 28, 2014

It was either $10 or $20.

But then you have to pay the CIJS fee also.

Mark75H · Sep 28, 2014

Pinecone said:
It was either $10 or $20.

But then you have to pay the CIJS fee also.

You are paying that anyway, right?

Seems like this beats the $40 - $50 many other places are charging for the prints alone.

Frosch will probably have MVA shut that down when he gets in.

Pinecone · Sep 28, 2014

It is MSP that does the printing, but at offices in the MVA.

There are a LOT of reasons one might need prints, other than the HQL.

HQL application issue

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