e-File: Adding documents Issue Form 1

Paperpounder · Aug 5, 2014

Having a problem attaching files. I pick the proper heading (Trust), browse through my documents select the document that I wish to upload (Trust), fill out the description, hit add, then it processes and nothing happens it just resets my screen and wipes everything clean...Nothing shows in the files added box below?

It is a PDF file and I get no other error msgs it just does not show in the added box? :innocent0

Can anyone help? What am I doing wrong?

SneakySh0rty · Aug 5, 2014

Paperpounder said:
Having a problem attaching files. I pick the proper heading (Trust), browse through my documents select the document that I wish to upload (Trust), fill out the description, hit add, then it processes and nothing happens it just resets my screen and wipes everything clean...Nothing shows in the files added box below?

It is a PDF file and I get no other error msgs it just does not show in the added box?

Can anyone help? What am I doing wrong?

Not sure if they still have the file limit. Double check your file is less than 3MB.

Paperpounder · Aug 5, 2014

Shouldn't be the problem... Maybe efile is having a bad day? Lol

SneakySh0rty · Aug 5, 2014

Paperpounder said:
Shouldn't be the problem... Maybe efile is having a bad day? Lol

possibly, try a different browser as well. Sometime one or the other can be finicky.

Paperpounder · Aug 5, 2014

Tried that aswell...no luck.

SneakySh0rty · Aug 5, 2014

Paperpounder said:
Tried that aswell...no luck.

hmm not sure what else comes to mind. I literally just tried adding a document and it worked with no problem.

Paperpounder · Aug 5, 2014

What kinda file was yours saved as ?

OrbitalEllipses · Aug 5, 2014

Clear your browser cache. Close all browser windows. Re-open browser.

SneakySh0rty · Aug 5, 2014

Paperpounder said:
What kinda file was yours saved as ?

pdf

OrbitalEllipses said:
Clear your browser cache. Close all browser windows. Re-open browser.

sundaeman · Aug 5, 2014

Could be the file name. It won't like some special characters like _,',%,",|,* etc. if I remember right.

Paperpounder · Aug 5, 2014

I tried everything above and nothing.

Paperpounder · Aug 5, 2014

I do not understand why this is not working for me. I just wanna pay $200 and wait half a year :wtf:

matt · Aug 5, 2014

Paperpounder said:
I tried everything above and nothing.

[Smart tailed comment] MDshooters.com is not the ATF e-file site.
[/comment]

Paperpounder · Aug 5, 2014

Ok I found a thread on another site and got it figured out. Turns out someone had the same problem as me yesterday.

I had to upload a .doc file to make sure it worked, once that was in the document area I tried to but my trust in there and it worked.

It was either that or the moonshine I just started drinking.

Thanks everyone for the tips

Paperpounder · Aug 5, 2014

matt said:
[Smart tailed comment] MDshooters.com is not the ATF e-file site.
[/comment]

Thanks Matt I didn't even realize that :cool:

matt · Aug 5, 2014

Paperpounder said:
Thanks Matt I didn't even realize that

It was in the background on your screen shot.

Flag you got it figured out. I hope you got a Lotta moonshine- you're in for a bit of a wait!

Paperpounder · Aug 5, 2014

One more question,

I have all information inputed that they ask. Do I need to click view VIEW FORUM and fill out these parts ?

If so how do I save it on a Mac?
8 Print or type your name as trustee.

9 Date the Application.

10-11 You must answer these truthfully, if you answer yes to any you will probably not be allowed to purchase. Once exception to this is question 10d for certain transfers.

12 - 13 Ignore these for Trust or business purchases as they are not necessary.

Pinecone · Aug 6, 2014

SneakySh0rty said:
possibly, try a different browser as well. Sometime one or the other can be finicky.

Yeah, I like that the site says use IE 7 or later. But it DOES NOT WORK with IE11.

I says use Google Chrome 10 or later, but will give you that error message, even when using Chrome 36, but it works.

e-File: Adding documents Issue Form 1

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