RobSky
Ultimate Member
Dell 2014 desk top tower computer on start up message "hard drive error" won't boot up. Zip 20758
Computer repair
- Thread starter RobSky
- Start date
The #1 community for Gun Owners of the Northeast
Member Benefits:
No ad networks! Discuss all aspects of firearm ownership Discuss anti-gun legislation Buy, sell, and trade in the classified section Chat with Local gun shops, ranges, trainers & other businesses Discover free outdoor shooting areas View up to date on firearm-related events Share photos & video with other members ...and so much more!
Member Benefits:
Skins_Brew
loves the smell of cosmo
Sounds like a bad HDD to me. Do you need anything on the HDD?
RobSky
Ultimate Member
No I have an external drive that is suppose to be backing everything up. Thanks
Skins_Brew
loves the smell of cosmo
You have a few options.
Chances are, as indicated, your HDD is toast. Go to pick up a new one on Amazon. They are dirt cheap these days. Replace your HDD and reload your OS, which I would imagine is windows.
Do you happen to have a recovery partition? One thing that has been fairly mainstream over the last few years is for computer manufacturers to include a "recovery partition" on the HDD, which you would boot to if wanted to reinstall you OS. Sounds like your HDD is toast, so if that is what you have, you might have to try and obtain a physical copy for the OS media.
Chances are, as indicated, your HDD is toast. Go to pick up a new one on Amazon. They are dirt cheap these days. Replace your HDD and reload your OS, which I would imagine is windows.
Do you happen to have a recovery partition? One thing that has been fairly mainstream over the last few years is for computer manufacturers to include a "recovery partition" on the HDD, which you would boot to if wanted to reinstall you OS. Sounds like your HDD is toast, so if that is what you have, you might have to try and obtain a physical copy for the OS media.
Skins_Brew
loves the smell of cosmo
He can't even get past post.
He would have to load up some kind of live CD or something or connet his HDD to another computer that is able to boot.
Make sure you have your OS (Windows) disk. Dell is pretty bad about NOT including one with a PC purchase and it only has an image on a hidden partition on the hard drive.
Anyone know of a reasonable data recovery person?
Skins_Brew
loves the smell of cosmo
There is a member here (don't know his name) who is in the biz. If OP has no needed data on that HDD, I wouldn't sweat it. Data Recovery is NOT cheap.
I need data recovery on my wife's laptop hd.
BigDaddy
Ultimate Member
- Feb 7, 2014
- 2,235
Micro Center is a chain with stores in Rockville and Towson. They put a new operating system on a new hard drive for not much more than the cost of a new operating system, not including the cost of the new HD. They did it in about 30 hours. I'm sure they can do data recovery as well.
The backup recovery disc they tell you to make when you buy a new computer didn't work. If your HD starts intermittently sounding like a grandfather clock, back up your data as quick as you can.
The backup recovery disc they tell you to make when you buy a new computer didn't work. If your HD starts intermittently sounding like a grandfather clock, back up your data as quick as you can.
He'd need a clean boot CD with an antivirus package on it.
RobSky
Ultimate Member
Agreed I can get it to boot on safe mode but not for long. The following screen shots:
Attachments
RobSky
Ultimate Member
jjbduke2004
Ultimate Member
For the past decade or so there's been a protocol called SMART that monitors the status of select parameters (temperature, operating hours, bad sectors, data errors, etc.) on hard drives.
In this case, your computer is smart enough to realize a hard drive SMART parameter has gone awry but not smart enough to tell you which one and how bad. You'll need some sort of diagnostics tool to tell what's wrong. Linux has these built in, Windows needs special software, and you'll probably need one that runs off of a boot CD since it looks like the hard drive is about to become toast.
In this case, your computer is smart enough to realize a hard drive SMART parameter has gone awry but not smart enough to tell you which one and how bad. You'll need some sort of diagnostics tool to tell what's wrong. Linux has these built in, Windows needs special software, and you'll probably need one that runs off of a boot CD since it looks like the hard drive is about to become toast.
Write down the model number and serial number of your system and go to MicroCenter and talk to the guys at the desk in the back of the store where they sell computer components, not the one at the front of the store, I am talking about the Rockville MicroCenter. They will hook you up with a disk drive that you can replace the failed one in your system. Your system may be new enough where windows will install, if not you will need to get a new Windows key from Microsoft, not Dell.
I had a similar problem where the disk crashed and I had to replace it and reinstall everything. Since the system was a couple of years old I had to purchase a new key for Windows 7 in order to install it.
What Traveler said.
Call Dell and get them to send you a clean drive with the OS on it, if they can. Usually they will still have the image for that model- if it is not too old. Then place in and boot. Connect your original drive as a secondary- after putting antivirus on the new primary. Scan the secondary and try to get any data off. If you can get the original drive booted, download something like Belarc to run on the drive. This will tell you everything about your computer, including the important original keys for the software you have installed, like Office, etc. Write those down and reinstall the apps with the captured CD keys.
Call Dell and get them to send you a clean drive with the OS on it, if they can. Usually they will still have the image for that model- if it is not too old. Then place in and boot. Connect your original drive as a secondary- after putting antivirus on the new primary. Scan the secondary and try to get any data off. If you can get the original drive booted, download something like Belarc to run on the drive. This will tell you everything about your computer, including the important original keys for the software you have installed, like Office, etc. Write those down and reinstall the apps with the captured CD keys.
Dell puts the Windows key sticker on the outside of the machine. Unfortunately the key does not usually work with a standard OEM disk, or I would loan you mine. A lot of manufacturers lame out these days and "let you" burn your own recovery disks when you get the new system.
Users who are viewing this thread
Latest posts
-
-
-
Montgomery County Gun Buyback: Interfaith GVP Network Aims to Hit $30,000 Goal by April 20 (4 Viewers)- Latest: RFBfromDE
-
