BPS Arundel Mills review

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  • F5guy

    Active Member
    Mar 27, 2013
    440
    Annapolis
    What to do when you get a stack of cabelas gift cards... head up to Bass Pro since most shops I frequent aren’t open at night so I went looking for a 10/22 or Henry for my kid. Nobody at the counter, 3 guys installing a scope at the end. I ask for help told to take a number. I ask who does the calling or is there a tote board like the butcher shop? Mind you there are no other customers at the counter or sales guys. The one guy stomps off I to the back room and finds a very nice older guy who did a great job. My point is- these goofs were not friendly and not helpful at all. It’s too bad since they have a nice selection of stuff. I certainly understand retail burnout and having worked at a gun store it’s easy to develop an attitude when people ask ‘silly’ questions but it’s no excuse for decent customer service. Im also ready to buy a SBE3 but decided BPS won’t be getting that sale on principle. Probably old news they stink but wanted to vent. Thanks


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    Melnic

    Ultimate Member
    MDS Supporter
    Dec 27, 2012
    15,351
    HoCo
    Timing is tough
    Especially if as you said people in front of you are scope shopping or filling out a 77r online form

    If I go to the gun counter it is at hours where most people are working




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    F5guy

    Active Member
    Mar 27, 2013
    440
    Annapolis
    Three guys hovering over a scope installation with one guy doing the work was the only action at the counter at all.


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    cstone

    Active Member
    Dec 12, 2018
    842
    Baltimore, MD
    The only Bass Pro I enjoyed visiting was in Islamorada in the Florida Keys. Beautiful building with Hemmingway's fishing boat inside. I walked through the store in Grapevine, TX because it was connected to the Embassy Suites I was staying at. Now that they own Cabela's that store has lost any appeal. There is a Cabela's five minutes from my house and once or twice a year, I will walk through the bargain room. I don't recall the last time I found anything there that I would consider a bargain.

    As for bad customer service at Arundel Mills Mall; I don't know how you could determine what was bad when there is little to compare it with that would be considered good. The Dave & Buster's is pretty big inside. Always reminds me of Chuck E Cheese for adults.
     

    F5guy

    Active Member
    Mar 27, 2013
    440
    Annapolis
    Don’t ask me why but I was in there again- magazines for a Browning Buck Mark were $32 each total rip off.


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    Biggfoot44

    Ultimate Member
    Aug 2, 2009
    33,170
    Took a minute , but I am able to say somthing positive about the Big Fish .

    They have actually in physical stock , a selection of Sasquatch sized outdoor boots . Thereby I can try on multiple boots to select the ones that fit, and are comfortable .
     

    F5guy

    Active Member
    Mar 27, 2013
    440
    Annapolis
    Bigfoot44 I understand and agree much like Best Buy-touching and actually seeing things is helpful and probably worth a few extra bucks even if you have to take the time and drive there.


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    rkouns2003

    Member
    Jul 22, 2013
    93
    Pasadena
    They are my last resort if I need something that day that cant wait . The only hand gun I've bought from them I had to make an appointment to pick up . Wasnt a pleasant process
     

    Virgil Co.C

    Active Member
    Aug 10, 2018
    616
    Bought a shotgun there that’s it . I go there to look and maybe hold then go order from my local guy. I think they deal with such a mass of people and some maybe not so educated on certain things that it has created an environment that is different from what a lot of us are used to dealing with a regular shop.i couldn’t do it . Seems they can be a little abrasive . When MD first came out with the handgun card / permit what ever you want to call it bps employee ask for card before they would show me handgun.was done with them after that.
     

    Mr H

    Banana'd
    It's a nice place to take the dog, or the grandkids... especially if the weather stinks.

    ;)

    Actually, I shop there for clothing clearances, and the occasional fishing need/want.

    Honestly, I think we spend more there on kids' stuff, snacks, and socks than on actual 'gear'.
     

    Biggfoot44

    Ultimate Member
    Aug 2, 2009
    33,170
    No, that really is a big deal . Shoes/ boots are one thing that has to be tried on . Most places will have none in Sasquatch sizs, or one token pair . Having a selection is a great thing.
     

    DutchV

    Ultimate Member
    Jul 8, 2012
    4,726
    You don't have to search very hard to find bad stories about Bass Pro. Considering my own experience, I bet most of them are true.

    Find a local dealer and become a regular. You'll have a much better experience.
     

    Beefcube

    Sammich King
    Mar 15, 2011
    526
    Westminster
    Bass pro has the best flannel shirts I order online, but I use to drive to Cabelas in PA and now that BP owns them the place is bins of crap.
     

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