PSA: Comcast location in Westminster to close on 1 Oct.

jc1240 · Sep 11, 2019

To promote that Comcastic experience, Comcast is closing its sole Carroll County center.

Closest one is either Owings Mills or Frederick depending on your location.

Muleskinner · Sep 11, 2019

Their equipment is county specific so be sure to call them to make sure the out of county service centers carry Carroll County equipment..you should only be on hold for 45 minutes or so...

Mightydog · Sep 11, 2019

Oh great! Pretty soon the “center” in Frederick, off of 26 in the Giant shopping center, will be like going to the DMV! They are pretty good with their appointments as long as you make one of the first ones after they open.

Engine4 · Sep 11, 2019

I saw this, it ain't good. They say most people pay via electronic means, but that's not the only reason folks go there. I've been in a number of times returning cable boxes & whatnot that are malfunctioning. This has to be against the county agreement or something. :mad54:

adit · Sep 12, 2019

Mediacom (here in DE) now only ships replacement equipment. You can't go to the local office and pick up what you need.

Not sure if they even take payments there.

jc1240 · Sep 12, 2019

adit said:
Mediacom (here in DE) now only ships replacement equipment. You can't go to the local office and pick up what you need.

Not sure if they even take payments there.

Who pays for the old box to be shipped back?

jc1240 · Sep 12, 2019

I wish Ting would expand.

pcfixer · Sep 12, 2019

jc1240 said:
Who pays for the old box to be shipped back?

Comcast does. Ups return label with new box.

Sirex · Sep 12, 2019

Oh great. We have been considering ditching DirecTV and getting the Comcast TV/Internet bundle. Were going to do it last year, but they were pushing the TV/Internet/Phone bundle, and I flat out refused the phone because they couldn't promise us our phone number wouldn't change. DireecTV has irritated me though with their AT&T thing, and constant phone calls trying to sell us more after raising rates higher and higher.

jc1240 · Sep 12, 2019

Sirex said:
Oh great. We have been considering ditching DirecTV and getting the Comcast TV/Internet bundle. Were going to do it last year, but they were pushing the TV/Internet/Phone bundle, and I flat out refused the phone because they couldn't promise us our phone number wouldn't change. DireecTV has irritated me though with their AT&T thing, and constant phone calls trying to sell us more after raising rates higher and higher.

We ditched directv about 2 months ago. We now subscribe to Hulu+ via Fire TV Cube. Sometimes I miss the ease of putting on the news the old way, but at 1/3 the cost and we get all the channels we used on DirecTV...not complaining.

Arcamm · Sep 13, 2019

You can drop off any Comcast box at a UPS store and they will return it. MAKE SURE YOU GET A RECEIPT AND STORE IT WITH YOUR VALUABLES!

We dumped Comcast TV a year ago, bought some Roku boxes and subscribed to Playstation Vue. Went from $1,500.00 per year to $660.00 per year.

Engine4 · Sep 13, 2019

Think I'll swap every cable box in the house for a new one before they close.

4rcefedmkiv · Sep 14, 2019

Arcamm said:
You can drop off any Comcast box at a UPS store and they will return it. MAKE SURE YOU GET A RECEIPT AND STORE IT WITH YOUR VALUABLES!

We dumped Comcast TV a year ago, bought some Roku boxes and subscribed to Playstation Vue. Went from $1,500.00 per year to $660.00 per year.

I chatted with a rep the other day for almost an hour trying to lessen my monthly Xfinity bill with no success. I can't wait to finish my contract and be done with these clowns. How do you like the playstation vue?

Arcamm · Sep 14, 2019

4rcefedmkiv said:
I chatted with a rep the other day for almost an hour trying to lessen my monthly Xfinity bill with no success. I can't wait to finish my contract and be done with these clowns. How do you like the playstation vue?

It's OK. I miss being able to scroll through the channels or go directly to a channel. I picked PSVue because it has the channels we want and it will support 5 feeds. We have 4 tvs. Most services only support 1 to 3 feeds.

4rcefedmkiv · Sep 14, 2019

Arcamm said:
It's OK. I miss being able to scroll through the channels or go directly to a channel. I picked PSVue because it has the channels we want and it will support 5 feeds. We have 4 tvs. Most services only support 1 to 3 feeds.

Awesome , thanks for the info.

KJackson · Sep 14, 2019

4rcefedmkiv said:
I chatted with a rep the other day for almost an hour trying to lessen my monthly Xfinity bill with no success. I can't wait to finish my contract and be done with these clowns.

When I had requested a service call a while back they "generously" checked to see if they could come up with a deal to reduce my rates. They found that they could save me $7 a month. Of course that would come with a 2 year contract. I thought that they were pushing that because I am in an area where they were wiring up for Ting.

I even called one time after seeing all the ads for the X1 service for $89.95 a month or whatever. Of course that deal is only for new customers, not someone who has been with them for almost 15 years.

Mightydog · Sep 14, 2019

Yea, you have to ask for “customer Retention” to get any decent deals. Even the rep at the Frederick store told me she can only give certain deals.

4rcefedmkiv · Sep 15, 2019

KJackson said:
When I had requested a service call a while back they "generously" checked to see if they could come up with a deal to reduce my rates. They found that they could save me $7 a month. Of course that would come with a 2 year contract. I thought that they were pushing that because I am in an area where they were wiring up for Ting.

I even called one time after seeing all the ads for the X1 service for $89.95 a month or whatever. Of course that deal is only for new customers, not someone who has been with them for almost 15 years.

Sounds so familiar. Almost exactly the conversation I had.

Arcamm · Sep 15, 2019

Next time ask them how do you need to be a "former customer" to be considered a "new customer".

PSA: Comcast location in Westminster to close on 1 Oct.

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