HQL Help: My Wife's Fingerprints were rejected

Kramer · Feb 4, 2016

Like dutiful Maryland sheeple, my wife and I took our HQL class from Gambler, shelled out $50 each to get fingerprinted like a criminal and applied for our HQL. Today my wife got a letter from the "Department of Public Safety and Correctional Services". Nothing like getting a letter from them to make you feel like a criminal. They claim the FBI has rejected her fingerprints because "The quality of characteristics is too low to be used. (Determined by the FBI's Automated Fingerprint Identification System)".

We both got fingerprinted at a private detective agency used by many others (they do it at Freestate on weekends). So far I have not gotten a similar letter.

I have attached a scan of the letter (with personal info blocked out). This was all that was in the envelope.

Has anyone else encountered this? What should she do?
-Kramer

Sthomas229 · Feb 4, 2016

I'd suggest have a LEO agency do them. I had mine done at the Laurel PD, the woman who did it ran some kind of test and actually redid one hand before she submitted them.

Mike · Feb 4, 2016

She'll likely need to go back and have them redone. Should be no charge. The place should have verified them before you left the first time.

lee2 · Feb 4, 2016

Don't the people who do the scanning look at the fingerprints?

Mark75H · Feb 4, 2016

I'd take the letter back to the people you paid and ask them for a free do over.

Anyone who knows what they are doing would have known the prints weren't good enough.

Boom Boom · Feb 4, 2016

Sthomas229 said:
I'd suggest have a LEO agency do them. I had mine done at the Laurel PD, the woman who did it ran some kind of test and actually redid one hand before she submitted them.

Same here at Carroll County Sheriff's Office. Lady doing my digital prints redid several of mine until she was satisfied with the quality.

Kramer · Feb 4, 2016

OK, all these "do them over" suggestions are fine, but does this mean she has to submit a new HQL application (and pay a 2nd fee, and start the 30 day clock again--it has been 12 days since she applied)? Can she get the same place to redo and submit using the same number somehow so she doesn't have to apply a second time?
-Kramer

spatchcock · Feb 4, 2016

I hate to suggest this, but it could be that she is just one of the people who don't have fingerprints that are easily readable. Lawmakers, of course, never count on them when they make laws but some people just don't have fingerprints.

robmints · Feb 4, 2016

Kramer said:
OK, all these "do them over" suggestions are fine, but does this mean she has to submit a new HQL application (and pay a 2nd fee, and start the 30 day clock again--it has been 12 days since she applied)? Can she get the same place to redo and submit using the same number somehow so she doesn't have to apply a second time?
-Kramer

The directions are on the letter. If you wait more than 60 days, yes. Otherwise, follow the directions. She is not the first to have the problem.

Kramer · Feb 4, 2016

robmints said:
The directions are on the letter. If you wait more than 60 days, yes. Otherwise, follow the directions. She is not the first to have the problem.

So you are saying she can go back to the same private detective agency and have them rescan her prints and submit them and the current HQL app that is on file will continue to process?
-Kramer

GTOGUNNER · Feb 4, 2016

spatchcock said:
I hate to suggest this, but it could be that she is just one of the people who don't have fingerprints that are easily readable. Lawmakers, of course, never count on them when they make laws but some people just don't have fingerprints.

O know a woman that had hers done 3x, never good enough. She didn't have much of a print. They gave her a HQL anyway.

foodpoison · Feb 4, 2016

Candidate for a HQL lawsuit ?

thomfantomas · Feb 4, 2016

foodpoison said:
Candidate for a HQL lawsuit ?

x2 OP sorry about your wifes ordeal...just one of the 1000000000 reason the hql and other idiotic maryland gun laws are redundant and a infringement on our fundamental rights as americans

Sthomas229 · Feb 4, 2016

Kramer said:
So you are saying she can go back to the same private detective agency and have them rescan her prints and submit them and the current HQL app that is on file will continue to process?
-Kramer

"Please submit another set of fingerprints on the enclosed application. The original application along with the new application and a copy of this letter must be returned within 60 days".

Kramer · Feb 4, 2016

Sthomas229 said:
"Please submit another set of fingerprints on the enclosed application. The original application along with the new application and a copy of this letter must be returned within 60 days".

Yes, well there was NO ENCLOSED APPLICATION!
Only thing in envelope was the letter I scanned and posted.
So that is out.
-Kramer

Kramer · Feb 4, 2016

thomfantomas said:
x2 OP sorry about your wifes ordeal...just one of the 1000000000 reason the hql and other idiotic maryland gun laws are redundant and a infringement on our fundamental rights as americans

Thanks, and I totally agree. She was very upset and asked "do you think I just won't be allowed to get a pistol." Makes me sick.
-Kramer

Sthomas229 · Feb 4, 2016

Kramer said:
Yes, well there was NO ENCLOSED APPLICATION!
Only thing in envelope was the letter I scanned and posted.
So that is out.
-Kramer

In that case I'd make a phone call to ask them how to proceed.

MDFF2008 · Feb 4, 2016

Since it's all done online, I bet the fingerprint people can just produce a new control number for you to submit online.

She def isn't the first or the last who's finger prints didn't go through first time. When I got my Florida CCW, mine got rejected.

Just give them a call or stop by, they should know what to do. Shouldn't be a big deal.

StantonCree · Feb 4, 2016

Yeah while I'll agree the HQL and the hoops to jump through suck but this isn't some crazy massive mistake that's one of a kind.

Hire a lawyer.......if you want to waste money

Or

Just get them done again and then you can tell us about the news toys you get

brownspotz · Feb 4, 2016

in free america, no prints are necessary..... :sarcasm:

HQL Help: My Wife's Fingerprints were rejected

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