That exact situation happened to me. Bought a used 1050, couldn't get it set up right. Sent it to Dillon, they got back to me and said it was hosed, in a big way.
I went back to the seller and sent a list of repair items from Dillon. They wanted the machine back and said they would swap it with another for me. I refused, and they stopped returning my calls. I went through PayPal and Ebay to try and recoup my money and lost.
Called Dillon back and told them to fix it, that I wasn't sending the seller back a ragged out machine so that someone else would wind up buying it and going through the same crap.
They didn't fix it for free but they gave me every break they could to keep the cost as low as possible.
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