MSAR - What a Disaster

EliteContent · Dec 30, 2015

A few years ago I swore to myself that I would never go back to MSAR. I joined Mt. Washington Rod and Gun Club and normally shoot at the AGC.

Today I was reminded why I will never go back to the MSAR. Because of the rain, and my impatience, I decided to make the 40 min trek to this indoor range to function check my AR build, and get out of the house for a little bit.

Well, I arrive to the range at 12pm, there was 3 parties waiting for a rifle lane, and told that there would be a short wait.

At 1:15pm, I approach the counter to inquire about having waited over 1 hour. I was perplexed that rifle lanes being rented by the hour have not turned. The guy behind the counter explained to me that there were only 3 rifle lanes being utilized because of training going on. Further, he said that he could not kick people of of lanes if they decided to purchase additional hours for lanes.

While others went to complain to a manger, and were given an email address for complaints, I left. I decided that even if the range were to rectify the issue, I was already not in the mood or any position to enjoy myself shooting.

While I blame myself for waiting as long as I did, I do believe in honesty with people, and MSAR could have just said that they were training, and the wait would be long.

I know why I have not been back in over two years, and it will be another 2 years before I decided if I will give it another try.

Good Job MSAR :thumbsup:

way to lose customers :tdown:

Learn to respect people's time.

I saw at least three other groups leave, and I hope for the sake of teaching business lessons, they never come back.

protegeV · Dec 30, 2015

Sorry, couldn't resist.

Seriously though, I feel your pain. I've waited a long time at places only be told the reason why on my SECOND inquiry instead of being up front. Also shown up to another range only to find a handwritten "we closed early" sign on the door. This after I called to verify hour of operation :rolleyes:

EliteContent · Dec 30, 2015

i do not think you understand....

My panties are all bunched up!

:mad54:

Pay2Play · Dec 30, 2015

I went there today as well. Arrived a little after 2pm and was told there was about a 2 1/2 wait. I guess after you and a few others complained they decided to start telling people immediately about the wait. I haven't had to opportunity to shoot in a long while and was really looking forward to getting some time in today.

Traveler · Dec 30, 2015

EliteContent said:
i do not think you understand....

My panties are all bunched up!

It happens. Sorry you had a bad experience. Looking for support on MDS is dangerous. :lol2:

Trepang · Dec 30, 2015

I was in there yesterday around 1130 to pickup a handgun I had bought back before Christmas.

The waiting area was jammed up and folks were getting pissy.

Vile Shadow · Dec 30, 2015

Sounds like typical asshattery for the same MSAR that showed up here and decided they wanted to advertise in Shooters' Discount's IP section.

protegeV · Dec 30, 2015

Sling Blade said:
Sounds like typical asshattery for the same MSAR that showed up here and decided they wanted to advertise in Shooters' Discount's IP section.

hey, the internet is hard to work. Honest mistake Im sure :innocent0

Vile Shadow · Dec 30, 2015

protegeV said:
hey, the internet is hard to work. Honest mistake Im sure

I just looked to see if he was banned for it, and apparently they're an IP here too.

If that was a honest mistake I'll retract my statement. But as it stands right now, their name is Mud as far as I'm concerned. :cool:

EliteContent · Dec 30, 2015

Sling Blade said:
I just looked to see if he was banned for it, and apparently they're an IP here too.

If that was a honest mistake I'll retract my statement. But as it stands right now, their name is Mud as far as I'm concerned.

+1 as for MUD

I will not retract my statement.

pbharvey · Dec 30, 2015

Well the good news is that the ranges are busy and people are shooting. In the big picture, that's good.

EliteContent · Dec 30, 2015

Actually, the range was not busy.

MSAR was hosting a Training class, and letting people build up in the waiting area.

Nobody was shooting except for rent a cops in for qualifying training.

:banghead:

FrankOceanXray · Dec 30, 2015

pbharvey said:
Well the good news is that the ranges are busy and people are shooting. In the big picture, that's good.

Got to agree.

If it stays so busy, no one will ever go there.

Yogi?

Gmercury2000 · Dec 30, 2015

Looks like their new outrageous hourly fee is making such a huge difference like they claimed it would. I'm dead center btw MSAR and Freestate. Needless to say I will pay the tolls to go north and still be better off.

redeemed.man · Dec 30, 2015

Gmercury2000 said:
Looks like their new outrageous hourly fee is making such a huge difference like they claimed it would. I'm dead center btw MSAR and Freestate. Needless to say I will pay the tolls to go north and still be better off.

Are you close to on target?

PapiBarcelona · Dec 30, 2015

I can imagine neck beards shaking with rage as their cheesesteak subs fall out of carryout bags. It's like double ownage. Long wait, and knowing there's a group of people in there who can rack one in the chamber, stuff her in a Safariland and walk around in public lawfully.

Cicirich · Dec 30, 2015

Last 2 times I went there ( about 2 years ago) I waited about 2 hours after which I was told that I wasn't going to get on the range because it was late and none of the lanes weren't going to open up, and another time I was told their was a 3hr wait. After that I decided to join Berywn and been very happy. The only thing that sucks are cold and rainy days. For this reason I'm also thinking about Freestate also.

protegeV · Dec 30, 2015

Cicirich said:
Last 2 times I went there ( about 2 years ago) I waited about 2 hours after which I was told that I wasn't going to get on the range because it was late and none of the lanes weren't going to open up, and another time I was told their was a 3hr wait. After that I decided to join Berywn and been very happy. The only thing that sucks are cold and rainy days. For this reason I'm also thinking about Freestate also.

I've had waits from time to time at freestate but nothing like that.

psusra112 · Dec 30, 2015

boundlessdyad said:
Are you close to on target?

Off Target is worse than the other two. I much prefer not being followed home or have some idiot shooting sideways next to me.

redeemed.man · Dec 30, 2015

psusra112 said:
Off Target is worse than the other two. I much prefer not being followed home or have some idiot shooting sideways next to me.

Obviously you haven't been to MSAR it is well known for both things you mentioned. Not to mention they sell groupons which brings in lots of rent a gun gangsters.

MSAR - What a Disaster

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