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Old September 20th, 2019, 01:27 PM #1
DutchV DutchV is offline
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Aero Precision customer service comes through

Last year I took an Aero nitride bolt carrier group to one of Chad's build classes. I'd had decent results with their receivers and other parts, so I assumed the BCG would be good. Sadly, this one ended up having an oversize gas key, as well as a long bolt. Luckily Chad was able to correct both of these issues.

Today, after a bit of back-and-forth, Aero issued me a store credit for my troubles. It's nice to see that they will take care of their customers.



I figured I'd post a compliment, since I was definitely planning on torching them if they let me down. And now I don't have to tape all my logos or burn my favorite hat.
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Old September 20th, 2019, 01:28 PM #2
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Good on them!
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Old September 20th, 2019, 01:36 PM #3
DutchV DutchV is offline
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Apparently they source their BCG's from someone else. I had asked for a replacement gas key, but the rep said they only receive complete BCG's, not any individual parts.
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Old September 20th, 2019, 02:28 PM #4
GSXR750 GSXR750 is offline
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that's good to hear, thanks for letting us know.
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