Our IPs do run business and are usually busy. You best bet is to pick a few who are close to you and call them for the answer you seek. Also, try the ATF. They can be very easy to get an answer from.
If I were still with Scotts I would help however I could, but Im no longer there.
Sounds like its being handled properly so far. I think the legal stuff Law Enforcement and BATFE can help with but the money issue may require an attorney.
I think the Dealer in question needs to be brought to light here, so no more people get screwed.