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Old October 10th, 2018, 06:28 PM #61
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Spoke to a human from M+M today!! He was very nice, and helpful. They want me to mail the rifle to them, and they値l take care of all the issues.


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Old October 10th, 2018, 09:37 PM #62
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Spoke to a human from M+M today!! He was very nice, and helpful. They want me to mail the rifle to them, and they値l take care of all the issues.


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That is great news! please let us know how this experience goes for you.
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Old October 11th, 2018, 04:17 AM #63
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Spoke to a human from M+M today!! He was very nice, and helpful. They want me to mail the rifle to them, and they値l take care of all the issues.


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I might have to call them as well. Thanks for the update.

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Old November 2nd, 2018, 08:46 PM #64
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Well, got my rifle back from M+M today. Hopefully I値l get a chance to test it out this weekend. Unfortunately, they did NOT fix the QD mount parts of the rail. They were supposed to. I知 more worried about the FTF, FTE issues, but would have been nice to have it all repaired. I値l be sure to check back in after I put some rounds through it.


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Old November 2nd, 2018, 08:51 PM #65
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Well, got my rifle back from M+M today. Hopefully I値l get a chance to test it out this weekend. Unfortunately, they did NOT fix the QD mount parts of the rail. They were supposed to. I知 more worried about the FTF, FTE issues, but would have been nice to have it all repaired. I値l be sure to check back in after I put some rounds through it.


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Didn't they say they had a fix for the QD mount? I thought someone contacted them about it and they said they were making a fix for the issue.

Maybe I'm wrong.
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Old November 2nd, 2018, 09:03 PM #66
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Didn't they say they had a fix for the QD mount? I thought someone contacted them about it and they said they were making a fix for the issue.



Maybe I'm wrong.


I remember someone saying they had a fix you could do yourself, by just shaving down the mount. I still have no clue what痴 going on over there. They gave me no info on what was repaired. No email, VM, phone call, or receipt explaining anything. Just sent back the gun. Weird.


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Old November 2nd, 2018, 09:13 PM #67
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I remember someone saying they had a fix you could do yourself, by just shaving down the mount. I still have no clue what痴 going on over there. They gave me no info on what was repaired. No email, VM, phone call, or receipt explaining anything. Just sent back the gun. Weird.


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I'm sorry you guys who bought their firearms are having such an issue with them as a company. As we all can agree, this is unacceptable.

Where are they located? Maybe a road trip is in order.
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Old November 2nd, 2018, 09:24 PM #68
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Quote:
Originally Posted by Fonzy View Post
Well, got my rifle back from M+M today. Hopefully I値l get a chance to test it out this weekend. Unfortunately, they did NOT fix the QD mount parts of the rail. They were supposed to. I知 more worried about the FTF, FTE issues, but would have been nice to have it all repaired. I値l be sure to check back in after I put some rounds through it.


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Quote:
Originally Posted by Fonzy View Post
I remember someone saying they had a fix you could do yourself, by just shaving down the mount. I still have no clue what痴 going on over there. They gave me no info on what was repaired. No email, VM, phone call, or receipt explaining anything. Just sent back the gun. Weird.


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That was me who identified the QD mount issue and contacted them. Actually mine went back the other week but I haven't heard from them since they sent the shipping label. I'll touch base with the sales rep to see they address my concerns, QD mounts included.
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Originally Posted by j_h_smith View Post
I'm sorry you guys who bought their firearms are having such an issue with them as a company. As we all can agree, this is unacceptable.

Where are they located? Maybe a road trip is in order.
Colorado. Maybe we can ask CrazySanMan. (Although, based on his pics, it would be fun to visit)

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Old April 28th, 2019, 02:30 PM #69
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Angry M10X QD mounts and slam fire

I was hoping to have one of you guys get in contact with me. I know i have seen several of you have problems. I recently purchased an new m10x from classic. Day one broken folding stock they sent parts. Day 12 QD mounts will not accept magpul sling mounts told me to use a screw driver to knock out some of the interior paint this did not work. That point QD mount is important because I have seen here where one of you experience this problem early last year and I believe that they have still sold the guns with his problem knowingly. My purchase date was Feb 12. First range day 14 days out and the gun would slam fire on charging using American eagle. It also fired full auto several times up to 4 rounds again only using American eagle. I thought this could be a bad batch ammo as the wolf did not have the same issue. One week later I confirmed with another Batch of american eagle that the gun would fire at charging and full auto with American eagle. I contacted them and requested warranty crickets for 7 days. I contacted the office manager who called me the next day and got the gun shipped back the next day. Since then and this was 6 weeks ago i have gotten nothing but the run around. They even went so far 3 weeks ago to send a shipping notification with tracking back to me only to not have the gun ship 7 days later i called and it had been pulled by the owner for upgrades. I was promised a new gun 7 days ago and again crickets no shipping no nothing. So i have contacted the office manager again and at this point i am very certain if i get a gun that so much as looks funny i am going to take them to small claims court. So if you feel you want to help contact me at glass71@gmail.com Or look me up as the page Virginiamilitia on facebook thats me. All i wanted was a gun that works but i do not believe that M+M is honest. I have never sued anyone before but i will be damned if i am paying 1200 for a gun that not only doesnt work but is exceptionally dangerous.
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Old April 28th, 2019, 02:40 PM #70
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Quote:
Originally Posted by glass71 View Post
I was hoping to have one of you guys get in contact with me. I know i have seen several of you have problems. I recently purchased an new m10x from classic. Day one broken folding stock they sent parts. Day 12 QD mounts will not accept magpul sling mounts told me to use a screw driver to knock out some of the interior paint this did not work. That point QD mount is important because I have seen here where one of you experience this problem early last year and I believe that they have still sold the guns with his problem knowingly. My purchase date was Feb 12. First range day 14 days out and the gun would slam fire on charging using American eagle. It also fired full auto several times up to 4 rounds again only using American eagle. I thought this could be a bad batch ammo as the wolf did not have the same issue. One week later I confirmed with another Batch of american eagle that the gun would fire at charging and full auto with American eagle. I contacted them and requested warranty crickets for 7 days. I contacted the office manager who called me the next day and got the gun shipped back the next day. Since then and this was 6 weeks ago i have gotten nothing but the run around. They even went so far 3 weeks ago to send a shipping notification with tracking back to me only to not have the gun ship 7 days later i called and it had been pulled by the owner for upgrades. I was promised a new gun 7 days ago and again crickets no shipping no nothing. So i have contacted the office manager again and at this point i am very certain if i get a gun that so much as looks funny i am going to take them to small claims court. So if you feel you want to help contact me at glass71@gmail.com Or look me up as the page Virginiamilitia on facebook thats me. All i wanted was a gun that works but i do not believe that M+M is honest. I have never sued anyone before but i will be damned if i am paying 1200 for a gun that not only doesnt work but is exceptionally dangerous.


Wow!!! I wish I could say I was surprised! I have not shot one round since they sent it back to me after they 途epaired it. QD mounts STILL do not work correctly. When they sent it back, there was absolutely no explanation on what they did to repair it.
It took me quite a while to finally speak to someone over there, and they seemed very nice and helpful. But man, they致e got serious issues on QC and customer service!!!
I値l try to shoot it soon, and see how it performs. If I知 still having issues, I値l be sure to join you!
Thanks for the update!


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