J-Dog
Ultimate Member
- Mar 9, 2012
- 1,789
Software Support/Client Service Representative
Decision Software is looking for a bright, technically-literate, energetic person for a client services and support position. The job involves working with state-of-the-art computer and database technology. We’re looking for someone who loves technology, enjoys challenges and problem solving, and is a fast learner.
About Us
We are located in Landover, MD within walking distance from a Metro station. We host large databases for our clients - who are located throughout the United States - and develop and support software applications. We're a stable, profitable and privately owned software and database company and are well known within our industry. We offer a friendly work environment in a dynamic and exciting atmosphere, job stability, health & retirement benefits, and competitive salaries. If you'd like to learn more about us, please visit our website at http://www.dsimarketingservices.com/.
About You
We are seeking Client Services/Support Representative who is can work with computers, likes challenges, is good with clients and loves to learn. The ideal applicant is energetic, motivated, and gregarious, is good at solving problems, and works well with others. Because this is a client facing position, you must have strong verbal and written communication skills.
The Position
The position entails working with and learning our product, providing technical support to our clients via both phone and email, implementing and training clients, communicating with clients to understand their needs, and assisting them with “how to” questions, You will also help with product testing, problem identification and documentation, and working with our programming team for problem resolution.
Requirements
• Windows and Microsoft Office experience
• A technical Bachelor’s degree, certification, or equivalent experience
• Database and SQL experience or understanding is helpful
• 1-2 years tech support experience is preferred
• HTML knowledge or experience is helpful
• Good verbal and written communication skills
Other• Occasional travel may be required
• Salary commensurate with experience
• Relocation expenses not available
• Must be a US Citizen or have work authorization
Please send resume to Jason at jhounshell@dsoftware.biz
Decision Software is looking for a bright, technically-literate, energetic person for a client services and support position. The job involves working with state-of-the-art computer and database technology. We’re looking for someone who loves technology, enjoys challenges and problem solving, and is a fast learner.
About Us
We are located in Landover, MD within walking distance from a Metro station. We host large databases for our clients - who are located throughout the United States - and develop and support software applications. We're a stable, profitable and privately owned software and database company and are well known within our industry. We offer a friendly work environment in a dynamic and exciting atmosphere, job stability, health & retirement benefits, and competitive salaries. If you'd like to learn more about us, please visit our website at http://www.dsimarketingservices.com/.
About You
We are seeking Client Services/Support Representative who is can work with computers, likes challenges, is good with clients and loves to learn. The ideal applicant is energetic, motivated, and gregarious, is good at solving problems, and works well with others. Because this is a client facing position, you must have strong verbal and written communication skills.
The Position
The position entails working with and learning our product, providing technical support to our clients via both phone and email, implementing and training clients, communicating with clients to understand their needs, and assisting them with “how to” questions, You will also help with product testing, problem identification and documentation, and working with our programming team for problem resolution.
Requirements
• Windows and Microsoft Office experience
• A technical Bachelor’s degree, certification, or equivalent experience
• Database and SQL experience or understanding is helpful
• 1-2 years tech support experience is preferred
• HTML knowledge or experience is helpful
• Good verbal and written communication skills
Other• Occasional travel may be required
• Salary commensurate with experience
• Relocation expenses not available
• Must be a US Citizen or have work authorization
Please send resume to Jason at jhounshell@dsoftware.biz
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