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  • shootin the breeze

    Missed it by that much
    Dec 22, 2012
    3,878
    Highland
    Gents,

    My home network has an intruder. My GF was the victim of identity theft. She has some IT experience but not enough. She found a keylogger and some IP addresses but can't remove the malware. There's some back story that may or may not be pertinent but I'd prefer to discuss that over the phone so only the NSA knows :innocent0.

    I'd like some help figuring out who, if possible, is responsible and more importantly shoring up my defenses.

    Thanks.
     

    MDFF2008

    Ultimate Member
    Aug 12, 2008
    24,762
    I do a lot of work with removing malware but I've never had to trace the source of it.
     

    gunone

    Active Member
    MDS Supporter
    Sep 9, 2011
    365
    MD
    If you find some bad files, try running them through:

    https://www.virustotal.com/

    It may provide some insight into where it came from or at least more info.

    But the best thing to really do is backup your data and reload the machine.

    Or I saw take off and nuke it from orbit. Its the only way to be sure.
     

    mward

    Ultimate Member
    Dec 4, 2009
    1,198
    Annapolis
    MBAM scan and HitManPro scan.

    I would probably wipe the drive. Does she have any anti-virus/malware software? If she was doing illegal activities, tell her to cut that stuff out.
     

    adit

    ReMember
    MDS Supporter
    Feb 20, 2013
    19,687
    DE
    Kaspersky Rescue Disk, as well. Burn to CD or bootable USB and scan.

    This is the way it should be done. Also AVG/Avast/Microsoft and a few other offline bootdisk scanners are out there. I'd run more than one. If you paint yourself into a corner feel free to PM me.
     

    Hawkeye

    The Leatherstocking
    Jan 29, 2009
    3,971
    The only way I would EVER trust a machine that had a keylogger and that kind of malware on it would be to totally wipe it and start from scratch.

    Take a backup of the data, wipe the drive and reinstall an OS, and then get some hefty and up to date antivirus and security software on there. Then scan the data backup and kill of whatever's left.
     

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