Sometimes I have trouble logging in to MDS, and I haven't been able to discern a pattern or to diagnose why that is.
The way it works is, I get the sign-on page, provide my username and password (successfully), click on the Remember Me? box, then hit return.
Up pops the Welcome & click here if the browser doesn't redirect you page, followed by ... the same sign-on page and I'm not recognized.
Sometimes it works if I click on the redirect link. Sometimes that doesn't work. Sometimes if I *don't* click on it I can sign on, othertimes not. Sometimes if I try it 3 or 4 times in a row it will let me on, but not always.
I've seen this problem at home (MacOS), at work (Windows XP), using Internet Explorer, Safari, Firefox, and Chrome, on desktop machines, laptops, and a mobile device (Nexus 7).
Most of the time I don't even have this problem, but it seems to pop up once every week or two.
Note that I'm NOT playing with my cookie or privacy browser options. It just works most of the time, and then stops working, and then starts working again with no changes on my part. Very odd.
I tried searching for others having the same problem in the forum, I can't believe I'm the only one who has this issue, but alas my search terms must have been bad because I couldn't find a problem statement or a solution.
Does anyone have any idea what's going on here, and what I can do to resolve this?
Thanks.
The way it works is, I get the sign-on page, provide my username and password (successfully), click on the Remember Me? box, then hit return.
Up pops the Welcome & click here if the browser doesn't redirect you page, followed by ... the same sign-on page and I'm not recognized.
Sometimes it works if I click on the redirect link. Sometimes that doesn't work. Sometimes if I *don't* click on it I can sign on, othertimes not. Sometimes if I try it 3 or 4 times in a row it will let me on, but not always.
I've seen this problem at home (MacOS), at work (Windows XP), using Internet Explorer, Safari, Firefox, and Chrome, on desktop machines, laptops, and a mobile device (Nexus 7).
Most of the time I don't even have this problem, but it seems to pop up once every week or two.
Note that I'm NOT playing with my cookie or privacy browser options. It just works most of the time, and then stops working, and then starts working again with no changes on my part. Very odd.
I tried searching for others having the same problem in the forum, I can't believe I'm the only one who has this issue, but alas my search terms must have been bad because I couldn't find a problem statement or a solution.
Does anyone have any idea what's going on here, and what I can do to resolve this?
Thanks.
