Jagerwerks gunsmithing - DON'T DO IT

NIK · Aug 25, 2018

Hi guys, not sure if this is the right section or not, but if you even want to get cutouts for pistol optics, DO NOT go with JagerWerks out of Michigan. I sent my 34 slide, practically brand new (about 6 months old) to them to get cuts for a Burris Fastfire III.

Got it back after 4 weeks and it was covered in rust spots and the internals were rusted bad enough that I needed pliers to pull out my plunger rod.

They've ignored my emails so far, but want to get the word out there ASAP. I'll post pics in the morning to verify the bad review. :tdown:

The album:
https://imgur.com/gallery/bqelFMz

EDIT: Added a pic to start, have plenty more. Emailed Jagerwerks yesterday about 4pm EST, no response so far. There was orange all over the holes they drilled, there is no way in hell they could have overlooked it.

lee2 · Aug 25, 2018

Pics?

NIK · Aug 25, 2018

Pics up

inkd · Aug 25, 2018

Wow. I'd be pretty F'n pissed too!!

Occam · Aug 25, 2018

This is simple. They buy you a new assembly, re-do the work correctly and within a week, and apologize profusely. Anything less than that warrants a full-on social media shame-fest.

Jimbob2.0 · Aug 25, 2018

I didn't even know you could rust a factory finished glock slide short of leaving it in salt water for a week!

NIK · Aug 25, 2018

Jimbob2.0 said:
I didn't even know you could rust a factory finished glock slide short of leaving it in salt water for a week!

Yeah, me too. The only way they could've pulled it off is if it sat in the lubricant all day then they reassembled without bothering to dry it off. It's been a day and no response yet. I'm not holding my breath.

subzero · Aug 25, 2018

Post pics with review on their fancy Facebook page.

themoose06 · Aug 25, 2018

subzero said:
Post pics with review on their fancy Facebook page.

^^^^

NIK · Aug 25, 2018

subzero said:
Post pics with review on their fancy Facebook page.

I tried. It won't let you post on their wall. The "post" button is there but grayed out.

RuralRifleGuy · Aug 25, 2018

NIK said:
I tried. It won't let you post on their wall. The "post" button is there but grayed out.

It looks like it should allow you to post, the button was only grayed out until I started typing and then it lit up. I went under "Posts" on their sidebar.

Yoshi · Aug 25, 2018

That sucks! I'd wait a little longer before roasting them online. Especially since you only emailed them yesterday afternoon. I've seen the consumer being head-hunted in many of these threads cause they didn't give the offender enough chance to make it right. Not saying you're in the wrong because I'd be pissed too... Just watching out for you.

TargetGrade · Aug 25, 2018

There are several vids on them on youtube... you need to spam every post THEN start your own vid with the pictures you have. :thumbsup:

clandestine · Aug 25, 2018

Looks like they didn't flush the cutting fliud off after the CNC operation and stowed it allwing it to corrode.

They should buy you a new slide and refund all labor fees.

TargetGrade · Aug 25, 2018

clandestine said:
Looks like they didn't flush the cutting fliud off after the CNC operation and stowed it allwing it to corrode.

They should buy you a new slide and refund all labor fees.

New slide cut to what he wanted.... call it even. Again, I'd blast the living shit out of them on youtube.

willtill · Aug 25, 2018

THAT is awful. I would be livid. I know you are.

:mad54:

This goes way past making a simple error. It’s nothing short of gross negligence and an uncaring attitude of this shop. Who in their right mind would even package and ship this slide back to the customer?

I hope you paid with credit card. In my own experience, Chase card services is pretty good for extracting damages from a business with proper documentation.

.

outrider58 · Aug 25, 2018

Is that pronounced "Jerkwerx"?

NIK · Aug 26, 2018

Yoshi said:
That sucks! I'd wait a little longer before roasting them online. Especially since you only emailed them yesterday afternoon. I've seen the consumer being head-hunted in many of these threads cause they didn't give the offender enough chance to make it right. Not saying you're in the wrong because I'd be pissed too... Just watching out for you.

I appreciate it. I did end up hearing back last night. They offered to media blast it, re finish and replace internals. I'm grudgingly ok with that, mainly because, well, it's damn near new slide and it comes back with internal rust. Exterior is one thing, but having a coat of it thick enough that you can't remove your extractor rod without tools is something else.

clandestine · Aug 26, 2018

NIK said:
I appreciate it. I did end up hearing back last night. They offered to media blast it, re finish and replace internals. I'm grudgingly ok with that, mainly because, well, it's damn near new slide and it comes back with internal rust. Exterior is one thing, but having a coat of it thick enough that you can't remove your extractor rod without tools is something else.

The pitting looks pretty bad. A refinish may not cover the pitting.

The internals will continue rusting, the new refinish won't get in the bores.

BradMacc82 · Aug 26, 2018

outrider58 said:
Is that pronounced "Jerkwerx"?

Shitwork.

Refinishing the exterior and replacing the internals isn't going to solve all the issues. Chad's already touched on why.

Time for a new slide and internals.

Jagerwerks gunsmithing - DON'T DO IT

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