My 77R had taken more than 7 days, so I sent MSP an email and received this automated response.
I contacted my dealer who said that MSP gave no direction other than to say that all processing is delayed. Wanted to share in case there are others out there wondering why their 77R hasn't been approved yet. Womp womp.
On the morning of June 21, 2020, the Department of Public Safety and Correctional Services (DPSCS) experienced a catastrophic hardware failure within their data center. This failure has caused an interruption in the Maryland State Police Licensing Division’s (MDSPLD) ability to complete background investigations, specifically, for regulated firearm purchase applications (77Rs), handgun qualification license applications (HQLs) and MD wear and carry permit applications (handgun permits). While all of these applications are affected to some degree, 77R applications are experiencing an immediate impact.
Maryland State Police has issued an advisory to all licensed Maryland dealer's on how to proceed. Please contact your dealer.
I contacted my dealer who said that MSP gave no direction other than to say that all processing is delayed. Wanted to share in case there are others out there wondering why their 77R hasn't been approved yet. Womp womp.