JerseyMike
Active Member
The TL;DR (too long, didn’t read) version: even sellers with fantastic feedback can screw you and GunBroker doesn’t care.
I’ve been trying to pick up an LCP II for awhile. I wanted to wait for the pandemic panic buying to subside, but it didn’t look like things were getting any better so I tried ordering one at South Caroll or United. Unfortunately, their distributors sold out too quickly so I decided to try online ordering and shipping to an FFL per United’s suggestion.
I researched GunBroker a bunch and found a seller who was a “Top 100” seller, had 1400+ feedback with an A+ rating and didn’t charge CC fees. They also allowed you to do checkout through GunBroker’s website. It seemed like a safe bet.... but it wasn’t.
I contacted the seller twice to check on the order (once to see if they needed me to contact my FFL and once after their quoted delivery time had passed) paid immediately after placing the order and United quickly sent them the FFL info. Despite this, more than two weeks after I placed the order the seller filed a nonpaying buyer claim against me and stops responding to messages. I contact GunBroker and give them copies of all correspondence, a screenshot of my CC transaction, and a screenshot from my GunBroker order screen that clearly shows: (1) I placed the order; (2) I paid immediately; (3) FFL info was received; (4) The item was never shipped.
After the seller filed a nonpaying buyer claim I disputed it and filed a fraud claim against them. It’s been 5 days and GunBroker doesn’t appear to be doing anything. Based on the info on their website and the limited info they’ve communicated to me they won’t do anything to sanction the seller (they seem to think feedback is sufficient to police sellers) and won’t issue me a refund until at least 30 days have passed from the time I initiated the claim and even then wouldn’t do it unless my credit card company does not refund the amount based on a disputed charge.
What a cluster****. The seller is getting more negative feedback recently, and it appears that they list firearms for sale that they don’t actually have in stock but think they can order, and then ghost buyers if they aren’t able to fulfill an order.
I’ve been trying to pick up an LCP II for awhile. I wanted to wait for the pandemic panic buying to subside, but it didn’t look like things were getting any better so I tried ordering one at South Caroll or United. Unfortunately, their distributors sold out too quickly so I decided to try online ordering and shipping to an FFL per United’s suggestion.
I researched GunBroker a bunch and found a seller who was a “Top 100” seller, had 1400+ feedback with an A+ rating and didn’t charge CC fees. They also allowed you to do checkout through GunBroker’s website. It seemed like a safe bet.... but it wasn’t.
I contacted the seller twice to check on the order (once to see if they needed me to contact my FFL and once after their quoted delivery time had passed) paid immediately after placing the order and United quickly sent them the FFL info. Despite this, more than two weeks after I placed the order the seller filed a nonpaying buyer claim against me and stops responding to messages. I contact GunBroker and give them copies of all correspondence, a screenshot of my CC transaction, and a screenshot from my GunBroker order screen that clearly shows: (1) I placed the order; (2) I paid immediately; (3) FFL info was received; (4) The item was never shipped.
After the seller filed a nonpaying buyer claim I disputed it and filed a fraud claim against them. It’s been 5 days and GunBroker doesn’t appear to be doing anything. Based on the info on their website and the limited info they’ve communicated to me they won’t do anything to sanction the seller (they seem to think feedback is sufficient to police sellers) and won’t issue me a refund until at least 30 days have passed from the time I initiated the claim and even then wouldn’t do it unless my credit card company does not refund the amount based on a disputed charge.
What a cluster****. The seller is getting more negative feedback recently, and it appears that they list firearms for sale that they don’t actually have in stock but think they can order, and then ghost buyers if they aren’t able to fulfill an order.
