SW factory service turn around time

Zorros · Jan 23, 2019

I sent a shield 45 back to SW. I think it arrived there on jan 16. Got a message it was delivered to the office today. That’s only one week, but i was not in the office today so i don’t know what was done. The problem reported to SW was it was ejecting mags and jamming and the slide wouldn’t lock back on an empty. Lightening service; hope its cured as i liked the pistol much until this problem began at about 1000 rds.

AOW162435 · Jan 23, 2019

Fantastic turnaround time.

Andreas

Zorros · Jan 25, 2019

Note with gun said mags not ejecting and slide locking on empty mag. Gun, they said, is functional. I asked sw how it could be sure the gun is functional when they told me not to send my mags and they tested with theirs. Their rep was responsive and he made me think theyndid something but don’t disclose what and why. This may be the cynical lawyer coming out. I took it to the outdoor range today and ran about 175 hardball 230 gr thru it with both mags. No premature ejection problems. Slide failed to lock back about 10%. I tried to be very careful with hand placement. Maybe me? 3 times when i inserted a full mag, the locked back slide slammed into battery, loading a rd. That was disconcerting. I emailed sw.

SW factory service turn around time

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