Tomcat
Formerly Known As HITWTOM
So my Henry Big Boy 357mag wasn't feeding properly. When I first got it over a year ago it seemed very manufacture/load/bullet dependent. A couple of weeks ago it wouldn't feed anything. After some online research it seems to be a problem in some of these rifles and Henry will take care of it. I went to the Henry website and filled out a repair request which was approved in about an hour and they emailed me a shipping label. The next day I boxed it up and took it to the local UPS shipping store and dropped it off. This was on a Wednesday afternoon. Following the tracking Henry received it the next day. It was delivered back to me the following Wednesday packaged like a brand new gun. The note inside said thank you for your patience. They replaced the lifter gate and I hope to get to the range this week if I don't get snowed in up in PA. Glad I have 3 Henry's