I went to Bass Pro to inquire about my handgun purchase/app I made last week. Today marks the 9th day, and since I was in the area I decided to stop by instead of calling. They have a ticket/numbering system for help at the counter so I grabbed a number (maybe 3 people ahead of me in line), but it moves fairly slow. I browsed the ammo section for a couple of minutes while waiting then went back up near the counter so I could hear my number when called.
A store rep approached me and asked if they could help me with anything. I showed him my number and said 'no thanks, I'm waiting for support at the counter'. He asked what I needed so I told him I was here to check on my purchase I made last week. He asked what day I made the purchase so I told him. He said (without checking) "It's not ready, you can check back on Monday". I politely said "You didn't even check, nor did you ask for any information how could you possibly know if it's ready or not?". He said "Ok, what's your name?". I politely said 'No thanks...I'll wait my turn at the counter because you probably won't even check now and will just tell me what you want to tell me." I then walked away - (about 10-15 feet). He followed me and said "Sir, I'm trying to help you.. I told you it's probably not ready yet. If you'd like you can talk to my manager." Since he followed me I became frustrated and said "Get the f*ck out of my face. Leave me alone. I'll wait on my number to be called. I don't want you to help me". He then tried to play the victim and told me my language won't be tolerated in the store". I repeated "Leave me the F alone".
Long story, wrapped up. My item was in fact ready for pickup.
I will NOT buy anything else at Bass Pro, even if I'm starving and they had the last piece of bread in town!
I need to find a local friendly dealer.
A store rep approached me and asked if they could help me with anything. I showed him my number and said 'no thanks, I'm waiting for support at the counter'. He asked what I needed so I told him I was here to check on my purchase I made last week. He asked what day I made the purchase so I told him. He said (without checking) "It's not ready, you can check back on Monday". I politely said "You didn't even check, nor did you ask for any information how could you possibly know if it's ready or not?". He said "Ok, what's your name?". I politely said 'No thanks...I'll wait my turn at the counter because you probably won't even check now and will just tell me what you want to tell me." I then walked away - (about 10-15 feet). He followed me and said "Sir, I'm trying to help you.. I told you it's probably not ready yet. If you'd like you can talk to my manager." Since he followed me I became frustrated and said "Get the f*ck out of my face. Leave me alone. I'll wait on my number to be called. I don't want you to help me". He then tried to play the victim and told me my language won't be tolerated in the store". I repeated "Leave me the F alone".
Long story, wrapped up. My item was in fact ready for pickup.
I will NOT buy anything else at Bass Pro, even if I'm starving and they had the last piece of bread in town!
I need to find a local friendly dealer.
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