Reading books and manuals doesn't work for me. I just bought Microsoft Ofc for MAC and tried to install it tonite with no luck. CAn't get thru to suport
What version of OSX are you running?
What version of MSO for MAC are you trying to install?
What processor do you have in the MAC?
Try running DiskUtility to repair the permissions and verify the disk is ok (/Applications/Utilities/. Which OS is running on the Mac? You may need to run Softwareupdate.
Thanks for your generous offer. Believe me when I say I know nothing about this stuff. I have no idea what version of OSX or whatever else has been asked, processor and don't know how to find out. It's a 2 year old machine I just started to use because my PC died. I'm trying to install Microsoft Home and Student version of Ofc for MAC. Can't complete the down load. It seems as though they are saying I already have an MS account and my passsword won't work. Thought I went thru the process of getting a new acct and password and of course I can't contact support. Can't get back to that page. Guess I paid for nothing, These machines are the bane of my life.