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-   -   Shout out to Henry RAC (https://www.mdshooters.com/showthread.php?t=213667)

S&W19 August 11th, 2017 08:01 PM

Shout out to Henry RAC
 
So, I bought a new Henry .22 a few months ago. It's my first Henry, just a standard blued version.

It shot high, even at the lowest setting of the rear sight, and I considered a few options.

Eventually, I decided to reach out to Henry via the email link on their site at 7:30 on a Friday night. They responded at 9:05 Monday morning to say they would send me a replacement front sight for no charge whatsoever.

When I gave them my address and thanked them for their prompt service, they responded 30 SECONDS LATER with a, "anytime and thanks for buying a Henry rifle," answer.

That's customer service.

I swapped out the sight and took it to AGC this afternoon and shot some nice groups. Just thought I'd share. I'm impressed.

Straightbolt August 12th, 2017 09:11 AM

Henry has always had a reputation for outstanding customer service. :thumbsup:
I had a similar experience with Springfield Armory recently when I lost a roll pin for the clip guide on my M1A and they sent a replacement free on their dime.


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