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Old September 16th, 2012, 07:32 PM   #1
HumbleEinstein
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Sending to Glock for Warranty on Cracked Frame. How painful will this be?

I just noticed my that my very new Glock 19 gen4 has a crack in the frame. Aside from being generally pissed off, I'm also concerned about the process of getting it replaced. I read that because I live in Maryland they can only send it back to an FFL.Their website says warranty repairs take 6 to 8 weeks.

Their website says it takes 6 to 8 weeks. I really really hope that's not right. Does anyone anyone have experience getting their Glock back sooner for frame replacement?

Also, when they replace the frame will it come back with the same serial number? If not, what does that mean for me?

Thanks all. I hope you have good news for me.
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Old September 16th, 2012, 07:33 PM   #2
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Where did you read that?


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Old September 16th, 2012, 07:34 PM   #3
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Where was the crack?

It will almost definitely be a new serial no. I would ask for a complete replacement.
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Old September 16th, 2012, 07:38 PM   #4
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On their warranty form, it says that for the replacement of the receiver they can only send it back to an FFL, in Maryland.
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Old September 16th, 2012, 07:39 PM   #5
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The crack is on the inside of the frame right next to the SN. It looks like it will get bigger if ignored.

Does this mean that I have to do a background check again and it will take even longer?
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Old September 16th, 2012, 07:42 PM   #6
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As far as I know, a new serial number means a new gun. This means a new 7 day waiting period in Maryland.


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Old September 16th, 2012, 07:42 PM   #7
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Glocks are cute lil plastic guns, much more suitable for airsoft battles.




In all seriousness, the shipping is gonna kill you unless you get glock to pick up that charge. Your looking at about $50+ to ship it. ups/fedex will only send it overnight.


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Old September 16th, 2012, 07:45 PM   #8
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Quote:
Originally Posted by HumbleEinstein View Post
The crack is on the inside of the frame right next to the SN. It looks like it will get bigger if ignored.

Does this mean that I have to do a background check again and it will take even longer?
Did you buy the gun at a FFL or have it just transferred by a FFL? MSP has a protocol for this, read it here once but forget what it is.
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Old September 16th, 2012, 07:47 PM   #9
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Did you buy the gun at a FFL or have it just transferred by a FFL? MSP has a protocol for this, read it here once but forget what it is.
I bought it new at a Maryland gun shop/FFL. What's the significance?
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Old September 16th, 2012, 07:49 PM   #10
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From the ATF Licensee Quick Reference and Best Practices Guide that I just received a month or so ago...."You are not required to conduct a NICS or State background check for the following:" (I'm leaving out the sections that don't apply to your situation.)

Number 3. The return of a repaired firearm to the person from whom it was received.

Number 5. The transfer of a replacement firearm of the same kind and type to the person from whom a firearm was received.


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Old September 16th, 2012, 07:52 PM   #11
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Quote:
Originally Posted by yellowsled View Post
Glocks are cute lil plastic guns, much more suitable for airsoft battles.




In all seriousness, the shipping is gonna kill you unless you get glock to pick up that charge. Your looking at about $50+ to ship it. ups/fedex will only send it overnight.
Is that a pic of your Glock? How long did it take to get it replaced?
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Old September 16th, 2012, 07:52 PM   #12
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When i did a warranty on my S&W 610. Smith emailed me a fedex call tag. I packed it inthe original hard box, packed it a cardboard box with the tag on it and dropped it off at the hub. 2 weeks later it was back at my house, just needed a signigture.

I pretty sure glock can get you a new rec. w/the same sn# just takes a little longer for them to put it into the system and have one made.


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Old September 16th, 2012, 07:55 PM   #13
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not mine, i saw it online a while ago. im not a glock fan.


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Old September 16th, 2012, 08:01 PM   #14
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Glock will do you right, unfortunately there's no fix for the frame if it is cracked. They will usually replace it with a new gun with a new serial number, which is why it has to return through an FFL.

While neither MD or fed law requires you to send a handgun in for work via an FFL, my experience has been that some manufacturers will request it because of our additional layer of state regulations. They simply can't be bothered with the liability to read up and comply so they put the responsibility on you, and your FFL.

However you should not have to fill out paperwork a second time if a new gun is shipped back to you... just make sure the FFL you use to send it back agrees. This is one of those areas where not all FFLs are created equal and you want to work with one who understands the law and is willing to be a 2A advocate and charge you only a nominal fee for being the middleman. Maryland complicates things but if you passed a 4473 once, it should not be required a second time
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Old September 16th, 2012, 08:04 PM   #15
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Any chance we could see a picture of the crack? How many rds on your gun?

Thanks!
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Old September 16th, 2012, 08:30 PM   #16
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IF the frame is cracked, Glock will 'make it right'.
They MAY replace the pistol with the same serial number, but, that number will have a -1 or 1, at the end of the number sequence.
If memory serves me, they won't be allowed to replace the frame with the same serial number. I THINK BATFE dictates that.

IF Glock does that, it will take from 8 to 10 weeks to do.

Glock MAY just replace the pistol with another new pistol, with a totally different serial number.
I would choose this option, if you are given a choice.

Please post a pic of the pistol and close-up of the crack. (Obscure the serial number if you can.)
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Old September 16th, 2012, 08:34 PM   #17
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No way does it have too be shipped to a FFL!

I have FEDex'd my G17 & G19 with the call tag from Glock via FEDex. I took the glock in their original container and FEDex packed it. When they were fixed Glock shipped them directly to my house.
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Old September 16th, 2012, 08:39 PM   #18
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Sent back a used Glock21SF w/ defective mag release early this year. After 3 weeks, they sent me a brand new Glock as replacement- directly to me at home, and I am not a FFL holder either.

Note: this is a "complete firearm " w/ new serial number not just replacement parts or lower.

Last edited by Meditator; September 17th, 2012 at 09:02 AM.
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Old September 16th, 2012, 08:48 PM   #19
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Yeah, but did you guys need an entire replacement firearm?

I think the FFL is needed when they replace the entire firearm, new serial number. This aint a simple part swap, or something simple. He needs an entire new gun, basically.
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Old September 16th, 2012, 09:26 PM   #20
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Here's the pic. It's a hairline fracture now, but it can crack the whole thing with a single shot.

(I took a bunch of pics. This was the best I could get.)
Attached Images
File Type: jpg photo.jpg (61.1 KB, 251 views)
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