eForms Wait Time - Holy Crap!

Sveiks · Sep 2, 2014

(i already posted this int he 'atf wait time thread' but I thought some of you might want to see this without digging thru 103 pages of posts.)

I submitted a Form 1 via eForms on 8/12 to SBR my 9mm Rock River AR. I got an email today stating:

This is to advise you that the status of your eForms submission with the subject Permit/Control number has changed to APPROVED
Permit/Control No: XXXXXXXXXXXXXXX
Your Reference No:
Submission Date: 2014-08-12-04:00
Form ID: ATF FORM 1 (5320.1) - APPLICATION TO MAKE AND REGISTER A FIREARM
Please logon to the eForms site for more details.
If you have any questions about your eForms submission, please contact:
for Imports questions, call (304) 616-4550
for NFA questions, call (304) 616-4500
for AFMER questions, call (304) 616-4590
for Firearms Licensing questions, call 1-866-662-2750
Thank you for using eForms.

No, i did not submit a 77r, since none was done when I purchased the rifle. I did scan a copy of the PO and attach it. I'm not sure i that helped or not.

I almost feel like I'm being Punk'd.

mtel · Sep 2, 2014

Makes sense. eForm form 1 has only been back up since late June.

Everybody got used to submitting by mail for a few months. Plus ATF upped the examiner staff by about 15 and authorized overtime.

This should always be the turn-time. Course, that won't happen but there should at least be a nice sweet spot for a while. Congrats!

Sveiks · Sep 2, 2014

i still have 1 more pending... i submitted it 3 days later, it'll be interesting to see how quickly that goes.

OrbitalEllipses · Sep 2, 2014

I have a feeling most of their traffic was Forms 3 and 4 anyway...which they of course have said aren't coming back until the next incarnation of eFile.

chslax10 · Sep 2, 2014

That's awesome. I submitted 2 yesterday. Hope they go just as quick. Now if only my 2 Form 4's would go that quick.

Sveiks · Sep 3, 2014

I also submitted on 8/31, I hope that one comes back as quickly. I'll let you all know.

Sveiks · Sep 3, 2014

Ain't this a gub'ment operation...

I just tried to go to the eForms site and see this message:

"eForms Outage

The eForms System will be unavailable for industry use each Wednesday, from 6:00 A.M. to 6:00 P.M. (EST) in order for ATF to conduct routine maintenance and processing.

Please direct any questions about this message to eForms.admin@atf.gov."

I have been in the IT sector for over 15 years and 9 of those years either contracting to, or working for the federal government and the rest working for Fortune 500 or in some cases Fortune 100 companies and this is nuts. Rule number 1 of IT maintenance: YOU DO IT AFTER HOURS!!!!

Taking a site down from 6am to 6pm form what they call 'routine' is either a lie, or stupid. Considering the message says they do it every Wednesday, I'm leaning towards 'stupid.

:envy:

Ok, I'm done ranting.

SneakySh0rty · Sep 3, 2014

Sveiks said:
I just tried to go to the eForms site and see this message:

"eForms Outage

The eForms System will be unavailable for industry use each Wednesday, from 6:00 A.M. to 6:00 P.M. (EST) in order for ATF to conduct routine maintenance and processing.

Please direct any questions about this message to eForms.admin@atf.gov."

I have been in the IT sector for over 15 years and 9 of those years either contracting to, or working for the federal government and the rest working for Fortune 500 or in some cases Fortune 100 companies and this is nuts. Rule number 1 of IT maintenance: YOU DO IT AFTER HOURS!!!!

Taking a site down from 6am to 6pm form what they call 'routine' is either a lie, or stupid. Considering the message says they do it every Wednesday, I'm leaning towards 'stupid.

Ok, I'm done ranting.

eForms for awhile now has been scheduled for maintenance on wednesdays. You shouldve been around months ago, you would be angry how terrible eForms was back then. It started off alright with a few bugs, then turned into a huge clusterf*ck of a system. Now, it seems its pretty expedient with very few bugs. :thumbsup:

chslax10 · Sep 3, 2014

Didn't they use to take down the site several times a day for maintenance before?

mtel · Sep 3, 2014

Sure did. This email was from April 1 '14, when the system was really limping along (right before it was taken down permanently).

In an attempt to improve the performance of eForms we are restarting the eForms system everyday at the
following times (Eastern time). During each restart eForms will be unavailable for 1 hour.

Restart times:

4:00 AM

9:00 AM

NOON

3:00 PM

11:00 PM

If you have any questions concerning the attached notice please contact Lee Alston-Williams at lee.alstonwilliams@atf.gov[/SIZE].

Sincerely,

Lenora (Lee) Alston-Williams
Industry Liasion Analyst - IT
Bureau of Alcohol, Tobacco, Firearms, & Explosives
Office of Enforcement Programs and Services
Firearms and Explosives Services Division

chslax10 · Sep 3, 2014

I would say things have greatly improved since then. It seems like people are getting form 1's back in less than a month.

Sveiks · Sep 5, 2014

Now if they can get form 4s working with this kind of turn around I'll be both impressed AND ecstatic.

mtel · Sep 5, 2014

Picking up cans and factory SBRs three weeks after form 3 would be a big time positive.

It'd definitely prompt some buyers, who're turned off by long waits, to get off the fence. Now, if form 3 times become manageable again and you could go from manufacturer/distributor to end-buyer in 2 months...that'd be a winner...

chslax10 · Sep 5, 2014

Yup. It sucks having to lay out big money and then wait the 8-9 months I hear it is taking now. It would be tempting to purchase more if you didn't have to wait so long.

Sveiks · Sep 28, 2014

second eForms Form 1

Permit/Control No: XXXXXXXXXXXX
Your Reference No:
Submission Date: 2014-08-17-04:00
Form ID: ATF FORM 1 (5320.1) - APPLICATION TO MAKE AND REGISTER A FIREARM

I promised I'd follow up with my second one, this was ultimately approved on 9-15.

So just under a month for a Form 1. Man, I hope they get Form 4s sped up soon.

take care everyone.

mtel · Sep 28, 2014

Outstanding :thumbsup:

Pinecone · Sep 28, 2014

I submitted 2 in August, came back in exactly 4 weeks (28 days).

ducrider45 · Oct 6, 2014

I submitted on September 6th. I have not seen anything yet. Site says "in progress".

ducrider45 · Oct 7, 2014

Im at 31 days.

ducrider45 · Oct 15, 2014

submitted on September 6th received tax stamp via "approved" email on October 15th.

eForms Wait Time - Holy Crap!

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