SolomonsCommune
Tomato Grower
Never ordered anything from them till now and probably will never again. I'm sure they get most of they're stuff spot on but I feel like I'm just getting jerked around.
I ordered a buttstock kit from them online and received an email from them the next day stating that I had ordered two buttstock kits, which wasn't the case. I sent them an email since they're phone business wasn't open at the time stating I wanted to cancel 1 of the orders. They sent an email back that night saying the packages were already shipped...
I then called and explained the situation and the woman from Brownells told me they hadn't shipped yet, that they were on backorder. She cancelled 1 of the orders and told me that although the orders were labelled Backorder, she saw that the stock kits were in stock so she said she bumped me out of backorder and that it would ship in the next day or two.
A week later with no activity from Brownells or my bank account I called again saying that if they didn't have them in stock that I would just cancel my order. I was told then that they had one allocated to my order and that it would be shipped in 1 to 2 days.
That was 3 days ago and again there's no email and they've not taken any money from my acct./charged my card.
Normally I wouldn't care about waiting, but I have all the pieces necessary to build my gun except the stock kit... That and I feel like they've lied to me 3 times about the parts being in stock when they weren't.
I've already ordered the same kit from someone else and on Monday I'm going to call and cancel my order with Brownells. Just wonder if anyone else has gotten jerked around by them?
I ordered a buttstock kit from them online and received an email from them the next day stating that I had ordered two buttstock kits, which wasn't the case. I sent them an email since they're phone business wasn't open at the time stating I wanted to cancel 1 of the orders. They sent an email back that night saying the packages were already shipped...
I then called and explained the situation and the woman from Brownells told me they hadn't shipped yet, that they were on backorder. She cancelled 1 of the orders and told me that although the orders were labelled Backorder, she saw that the stock kits were in stock so she said she bumped me out of backorder and that it would ship in the next day or two.
A week later with no activity from Brownells or my bank account I called again saying that if they didn't have them in stock that I would just cancel my order. I was told then that they had one allocated to my order and that it would be shipped in 1 to 2 days.
That was 3 days ago and again there's no email and they've not taken any money from my acct./charged my card.
Normally I wouldn't care about waiting, but I have all the pieces necessary to build my gun except the stock kit... That and I feel like they've lied to me 3 times about the parts being in stock when they weren't.
I've already ordered the same kit from someone else and on Monday I'm going to call and cancel my order with Brownells. Just wonder if anyone else has gotten jerked around by them?
